Medical Office Assistant

2 weeks ago

Kitchener, Canada Neurology Nerve and Muscle Clinic Full time

**Company Description**

Neurology Nerve and Muscle is a dedicated specialist clinic committed to providing exceptional care with a focus on patient satisfaction. Our team of highly skilled professionals works collaboratively to deliver personalized, evidence-based treatment plans in a compassionate and supportive environment. We understand that neurological health impacts every aspect of life, which is why we prioritize not just medical outcomes, but also the overall experience of our patients. From the moment they walk in the door to their final follow-up appointment, we ensure every patient feels heard, respected, and well cared for. Join our team and be part of a clinic that truly puts patient satisfaction at the forefront of everything we do.

**Role Description**

Previous experience with Accuro is preferred.

Training will be provided.

**Responsibilities**:

- **Answering Phone Calls**: Handle incoming calls, manage patient inquiries, and ensure timely follow-up.
- **Patient Management**: Assist with patient flow within the clinic, including welcoming and preparing patients for their appointments.
- **Assisting Physicians**: Take and record patient vitals, supporting the physician during examinations.
- **Completing Assessments**: Fill out neurological assessment forms in collaboration with patients.
- **EMR Management**: Utilize Accuro EMR for filing records, managing medications, and scheduling patient appointments.
- **Documentation**: Scan and fax necessary paperwork to pharmacies and other healthcare providers.
- **Tool Maintenance**: Clean and maintain physician’s tools (training will be provided).
- **Sanitization**: Ensure clinic instruments are properly sanitized to maintain a safe and hygienic environment.

Required skills:

- Demonstrates exceptional organizational skills
- Maintains a friendly and welcoming demeanor
- Capable of handling various situations in a dynamic and high-pressure environment
- Effectively manages multiple tasks simultaneously
- Completes tasks efficiently and with attention to detail
- Remains focused and thorough in all aspects of work
- Strong organizational abilities and attention to detail
- Ability to handle sensitive information with confidentiality

Experience
- Familiarity with Accuro EMR is advantageous but not mandatory.
- Strong computer skills and comfort with AI systems are essential.
- Previous experience in a clinical setting is a plus.

Schedule:

- 6-8 hour shift
- Monday to Friday
- Full-time and part-time openings

**Education**:

- Secondary School Graduate (required)
- additional certification in medical office administration is a plus

**Job Types**: Full-time, Part-time

Pay: $17.20-$20.00 per hour

**Benefits**:

- On-site parking
- Paid time off

Work Location: In person

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