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Operations Coordinator

3 weeks ago

Kitchener, Canada Rome Logistics Group Full time

**The Role: Operations Coordinator**

This is a fast-paced role where you help keep freight moving smoothly across North America. You'll work closely with our operations and sales teams to organize shipments and make sure everything runs on time.

You don’t need logistics experience, if you’ve worked in customer service or are looking to make a career change, we’re happy to train the right person who’s eager to learn and grow in a new industry.

If you're looking for a fresh start and a place to build a long-term career, this could be a great fit.

**About ROME**:
Founded in 2000, Rome Logistics Group is a leading third-party logistics (3PL) company committed to providing customized solutions that help companies optimize their supply chain operations. We are a rapidly growing company with offices across Kitchener, London, GTA, and Winnipeg, offering tremendous opportunities for career advancement. At Rome, our culture is centered on teamwork, a winning mindset, and enjoying the journey together. We are a close-knit team where you’ll receive the support and resources to succeed while being part of a fun, growth-driven environment.

**This is an**_in-office_** position**: Monday - Friday, 8:30AM-5PM

**Responsibilities**:

- **Freight Quoting**: Obtain quotes from carriers, evaluate pricing, and communicate costs. Maintain records and assist in negotiating competitive rates.
- **Order Entry**: Accurately enter orders into the system and coordinate with sales and customer service to ensure order details are correct.
- **Tracking Shipments**: Use tracking systems to monitor shipments and provide timely updates on status and ETA.
- **Problem-solving**: Identify and resolve issues with tracking, shipping, and admin tasks, working with the team to improve processes.

**Key Attributes**:

- **Education & Experience**: Post-secondary education in a relevant field or at least 1 year of logistics or transportation industry experience.
- **Technical Skills**: Proficient in Microsoft Office (Excel, Outlook, Word) and CRM’s.
- **Attention to Detail**: Strong organizational skills and a keen eye for detail, ensuring accuracy in all tasks.
- **Client Relationship Management**: Ability to build and maintain strong client relationships, providing consistent value and service.
- **Motivation & Attitude**:Highly driven and proactive with a strong go-getter mindset, excelling in a competitive environment and eager to grow a career at Rome Logistics Group.

**Career Rewards**:

- **Supportive, Close-Knit Team**: Work in a collaborative environment where your success is our priority.
- **Vacation and Personal Time**: Enjoy competitive vacation time and personal days to recharge and maintain work-life balance.
- **Comprehensive Benefits Package**: Includes a GRRSP contribution match to support your financial future.
- **Fun Team Events**: Enjoy quarterly social events like BBQs, Jays games, holiday socials, and more.
- **Professional Development**: Ongoing opportunities for skill enhancement and career progression.
- **Top Workplace Recognition**: Proud to be one of Canada’s Top 50 Best Workplaces in 2024
- **Inclusive Company Culture**: Be part of a workplace that values camaraderie, connection, and diversity.
- Rome Logistics Group is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know. Rome Logistics Group is an equal opportunity employer._
- #HP_