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13154-program Assistant

3 weeks ago

Richmond, Canada S.U.C.C.E.S.S. Full time

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

**Department**:Employment and Entrepreneurship

**Program**: Integrated Women’s Entrepreneurship Project (IWEP)

**Employment Type**: Permanent Full-Time (35 hours per week)

**Number of Positions**: 1

**Job Summary**:
The Program Assistant provides administrative support to ensure day-to-day programs and office operations.

**Reports to**: Associate Director

**Key Duties and Responsibilities**:

- Monitors and maintains office supplies and equipment inventory
- Maintains the organization and neatness of office
- Receives clients and handles enquiries
- Performs data entries
- Manages databases and compiles statistics for reporting
- Maintains digital and physical filing systems
- Assists with venue/appointment bookings and classroom set-up
- Supports webinars, taking participants’ attendances
- Handles agency accounting procedures (e.g. purchase orders and inventory records)
- Assists in the development of reporting templates
- Assists with conducting of surveys and research for proposal writing
- Updates community resources on a regular basis
- Participates and prepares minutes for team members and committee meetings
- Assists in service promotion and digital marketing
- Assists in the maintenance and update of program websites
- Assists in the implementation of health and safety guidelines in the workplace as per internal policies and provincial regulations
- Other related duties as assigned by the senior manager

**Education, Training and Experience**:

- Post-Secondary education or equivalent experience
- Experience working in an office environment
- Experience working in a multilingual and intercultural workplace
- Experience working with a diverse clientele
- Experience in _Paramount Workplace_ software
- Knowledge of administrative and accounting practices
- Knowledge of digital marketing
- Knowledge of the social services sector

**Job Skills and Abilities**:

- Excellent written and oral communication skills
- Additional languages are considered an asset
- Excellent technical skills in using spreadsheets
- Excellent interpersonal skills
- Excellent numeracy skills
- Excellent attention to detail and commitment to excellence in service delivery
- Excellent record management skills with clear understanding of data security and confidentiality
- Ability to work independently and as a part of a team

**Other Requirements**:

- Criminal Record Check Required
- Ability to work evenings and weekends as required

**About S.U.C.C.E.S.S.**:
S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

**At S.U.C.C.E.S.S., we take care of our people**

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

- paid time off ‘_monthly wellness days_’ (up to 12 days per year)
- additional agency holidays (2 additional statutory holidays)
- 3 weeks annual vacation (starting) and up to 6 weeks (maximum)
- company-funded pension (GRRSP)
- extended health & dental plan
- employee & family assistance programs
- access to wellness programs (such as subscription to _Headspace_), **and more**

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.