Clinical Office Manager

**Infini Health Clinic Office Manager**

At Infini Health, our goal is to improve access and provide high quality assessments utilizing a collaborative approach for patients with bone, joint, muscle, ligament, tendon and nerve disorders. Our business is growing, and we are looking for the right person to join the Infini Health team

We are hiring an experienced Clinic Office Manager with medical savvy, exceptional organizational skills and the drive to create an amazing experience for our clients and staff. If you are ready to take your skills to the next level and have your ideas heard, we want to hear from you

**Key Responsibilities**:

- Support and design clinical workflows and the delivery of patient care.
- Ensure all key operations are executed in an efficient manner.
- Liaise with clinical staff, administrators and physicians on clinical operations to maintain optimum practice and performance
- Develop, implement, and monitor the clinic’s budget.
- Monitor suppliers to ensure efficient and effective goods or services.
- Oversee the purchasing, maintenance, and repair of clinic equipment.
- Hire, train and supervise employees and complete routine performance reviews
- Mentor and coach employees for professional growth and development.
- Update and create new policies and procedures.
- Continually participate in building and maintaining positive working relationships through effective communication and teamwork.
- Ensure the healthcare facility is following provincial and federal healthcare regulations.
- Promote a safe and comfortable environment for all individuals.
- Monitor and positively affect employee morale while developing and promoting the Infini Health culture.
- Ensure proficient daily workflow within the clinic and procedure suites.
- Assist with medical inventory for supplies and equipment.
- Provide a supportive role to physicians.
- Confirm patient information and obtain consent prior to medical procedures.
- Answer relevant patient inquiries.
- Assist in procedures.
- Transfer ambulatory patients from the pre and post procedure suites.
- Discharge patients with appropriate post-procedure instructions.
- Medication preparation and administration.
- Coordinate patient care and medical referrals.
- Respect sensitive and confidential information.

**Qualifications & Experience**:

- 5+ years prior experience working in a clinical or healthcare setting
- 5+ years of proven success in leadership roles is required
- Exceptional written and verbal communication skills
- Analytical thinking skills and the ability to exercise sound judgement when making decisions
- Must be customer service oriented and prepared to communicate with patients, their families and other care providers
- Extremely organized and detail oriented
- Ability to delegate tasks as needed
- Consistently maintain confidentiality and demonstrate good judgment, tact and diplomacy
- Completion of an accredited Licensed Practical Nurse/Registered Nurse education program. Active or eligible for registration and practice permit with the College of Licensed Practical Nurses of Ontario.
- Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP).
- Valid First Aid and CPR Certificate.
- Experience with EMR, Microsoft Suites, and general proficiency in medical software.
- Strong written and verbal English communication skills.
- Experience with medication management.
- Phlebotomy
- Communicates with others in an effective, compassionate and supportive manner.
- Professionalism for medical standards.
- Completion of an accredited Licensed Practical Nurse/Registered Nurse education program. Active or eligible for registration and practice permit with the College of Licensed Practical Nurses of Ontario. (preferred)

If you are a talented and dynamic individual looking for a team-oriented company with a unique corporate culture and environment, please apply.

**Job Types**: Full-time, Permanent

**Salary**: $46,021.87-$102,061.18 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Wellness program

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Hamilton, ON L8S 1E4: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- LPN/RPN (preferred)