Optometric Office Manager

1 week ago

Hamilton, Canada Clarity Optometry Full time

Clarity Optometry is looking for a dynamic, motivated, and positive person to join our team as an Optometric Office Manager/Clinic Coordinator.

What will your day look like?
- Assisting with reception duties, as needed, including, but not limited to, greeting patients, scheduling and confirming appointments, answering and triaging phone calls, monitoring patient flow, processing payments, maintaining our recall system, conducting preliminary diagnostic testing prior to the eye exam, as well as communicating with doctors, other team members and patients
- Be the first line of defense for questions, concerns, complaints, troubleshooting from other team members or customers
- Brainstorming and researching new events, products, equipment as directed by the Leadership team - anything to increase efficiency or business growth or enhance operational procedures
- Coordinate office staff activities to ensure maximum efficiency and making changes to the schedule or lunches to ensure that we have the appropriate coverage
- Suggest changes to office task workflow in order to improve efficiency
- Act as a representative for the Leadership Team and pass information to the team as needed
- Staff management duties - checking in with staff on regular basis, coaching and training as needed, being involved in the hiring process, working closely with leadership team to manage co-workers
- experience managing/leading a team of 5+ people
- passionate about working with people and making sure they have the best experience - both patient and team - possible
- organized, independent, detail oriented and reliable
- enthusiastic, confident, friendly and outgoing
- excited to work in a fast paced and team based environment
- enthusiastic to learn and have the motivation to continually improve oneself
- able to think on your feet and take initiative

**Previous management experience in the optometric field is an asset**

**Job Types**: Full-time, Permanent

**Salary**: $28.00-$32.00 per hour

**Benefits**:

- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus pay
- Commission pay

Work Location: In person

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