Key Account Manager

1 week ago

Quebec City, Canada Rich Products Corporation Full time

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

**PURPOSE STATEMENT**:
The Key Account Manager will be accountable for the execution of the Food Service Division Strategic plan priorities and AOP objectives within their assign geography - coordinating with the sales team against the growth management of assigned market targets.

**KEY ACCOUNTABILITIES/OUTCOMES**:

- Drive market penetration of assigned operator base holding and driving distribution
- Achieve individual and market case/financial margin targets through the successful and consistent execution of FSD strategies and delivering of the Rich Experience through the focus of well refined local market plans
- Develop along with District Manager, annual account plans for the local market plan Top 10 and sales goals utilizing sales objectives, profit expectations and placements of priority product categories.
- Consistent and thorough utilization of system tools (e.g.; CRM, SDS and Blacksmith)
- Aggressively driving distributor access and operator pull-through of new product priorities
- Key segment support
- Achieve volume and margin plans by market: base solidification and growth, strategic category, and RONA/GM capture.
- Build, and coordinate the execution of individual market plans and quarterly governance structures including: Category/Segment/Operator specific targeting to tactically capture category share in each market.
- Support FSD intelligence capture initiatives
- Establish effective relationships with key Distributors contacts in Zone. Such as Portfolio training, Sales meetings, Trade functions, Business reviews, Other key distributor functions
- Responsible for entry of sales deals and is key liaison between customer order process and WHQ support teams

**KNOWLEDGE/SKILLS/EXPERIENCE**:

- Bachelor’s degree preferred (in business mgt, finance, economics or marketing preferred)
- Fluent in French and English (written and verbal)
- Minimum 3 years of sales experience in Food Service Industry preferred
- Demonstrated negotiation skills
- Solid written and verbal communications skills to include strong presentation skills
- Solid financial acumen to include understanding of P&L’s
- Demonstrated ability in multi-tasking/problem solving/troubleshooting
- Exceptionally self disciplined and organized
- Demonstrated solid influential skills
- Serv-safe certification preferred
- Ability to lift up to 50 lbs (i.e.; product samples cases, etc.)
- Ability to stand for 6 or more hours during the work day (i.e.; trade shows, product demonstrations, etc.)
- Ability to travel up to 75% (locally with occasional overnight travel)

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