Warranty Administrator

2 weeks ago

Port Hope, Canada Port Hope Hyundai Full time

**Job Overview**

**Responsibilities**
- Process warranty claims and ensure all necessary documentation is complete and accurate.
- Perform data entry tasks related to warranty claims into our computerized system.
- Communicate effectively with customers regarding their warranty inquiries and provide support as needed.
- Maintain organized records of all warranty claims and customer interactions.
- Collaborate with various departments to resolve issues related to warranty claims.
- Assist in the development of warranty policies and procedures to enhance customer satisfaction.
- Provide front desk support when necessary, including greeting visitors and answering phone calls.

**Qualifications**
- Previous experience in a clerical or administrative role is preferred, particularly in a medical office or as a dental receptionist ect.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent customer service skills, with a focus on providing support and resolving inquiries effectively.
- Ability to work independently as well as part of a team in a dynamic environment.
- Experience in customer support roles is a plus but not required.

Pay: $21.00-$23.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Language**:

- Mandarin (preferred)

Work Location: In person

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