Automotive Financial Services Manager

Automotive Financial Services Manager

Our client has an immediate requirement for an experienced Automotive Financial Services Manager to join their fast-growing team. They are looking for an enthusiastic retail experienced individual to continue to provide the exceptional service that exemplifies their automotive group.

Responsibilities (include but are not limited to).
- Customer loan origination and approval process.
- Establish and maintain strong relations with our lenders.
- Maintain accurate monthly, quarterly, and year-end reports.
- Determine the customer’s need for financing/leasing and explore different payment options.
- Establish a positive relationship with customers as they are presented products and services.
- Present warranties, credit insurance, automotive parts accessories and protection packages and other beneficial products offered by the dealership.
- Secure and finalize transactions in a legal and ethical manner while maintain a high level of productivity.
- Meet monthly forecast for finance, insurance, warranty etc. income, penetration levels and customer satisfaction.
- Accurately prepare all loan documentation, warranty information etc. and dealer paperwork related to the transaction and submit to the dealership’s accounting department in a timely manner.
- Enhance customer satisfaction during the entire purchase/lease experience.
- Establish and maintain good working relationships with customers to encourage repeat and referral business.
- Handle customer complaints tactfully, promptly, and with concern for the customer.
- Stay up to date on product changes and new products.
- Understand and comply with National, Provincial, and local regulations that affect the Financial Services office and the administration of the various products and services.
- Other duties as may be assigned by management.
- Demonstrate behaviours consistent with the Company’s Values in all interactions with customers, co-workers, and vendors.

Requirements (include but are not limited to):

- Prior experience in a dealership Financial Services office, automotive sales, or in the selling of financial products.
- Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word.
- CDK/Reynolds/PBS Dealer Services Experience a plus.
- Ability to work independently and be self-motivated.
- A desire to work in a commission, performance-based, environment.
- Great attitude with a high-energy personality.
- Excellent customer service skills.
- Strong attention to detail.
- Must be OMVIC (Ontario Motor Vehicle Industry Council) registered or have the ability to be OMVIC registered.
- Professional appearance and work ethic.
- Ability to work well in a process driven environment.
- High School diploma or equivalent with post-secondary education preferred.
- Valid driver’s license in the Province of Ontario.

Compensation and Benefits:
In addition to competitive pay, they offer their employees;
- Group Health
- Dental
- Life and Disability Insurance
- Paid vacation.
- Professional work environment, with job training and advancement opportunities.

To apply, please submit your resume and cover letter to:
Pay: $65,000.00-$125,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Port Perry, ON L9L 1G3: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- automotive finance: 2 years (preferred)
- Automotive Business Management: 2 years (preferred)

Work Location: In person