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Customer Service Representative/administrator

2 weeks ago


Concord, Canada Kristofoam Industries Full time

**Why KristoFOAM?**
- Training provided where needed
- Reputable company
- Competitive Salary
- Opportunities to participate in Benefits
- Great team environment

KristoFOAM is a full service supplier of molded and custom foam fabrication products, as well as material handling and packaging systems. With a hands-on approach to product design, program launch and ongoing program support, kristoFOAM is considered an industry leader within the various markets we serve.
- **Job Summary**_

**What you’ll be doing**
- Preparation of customer order processing and customer requirements
- Preparation of shipping documentation as required
- Follow-up with customers within the agreed time frame and meet all commitments
- Accurately and efficiently capture data within the relevant systems
- Ability to multitask, manage and prioritize several responsibilities concurrently.
- Additional responsibilities as directed by the Administration Manager.

**What You Bring**
- Must possess good typing skills with speed and accuracy
- Proficiency in English communication both oral and written.
- Computer and administrative skills; preferably experience using industry specific MRP/ERP system.
- General Microsoft Office skills (Outlook, Excel, Word)
- Effectively communicate with customers and associates
- Ability to learn and function in a team environment
- Experience in customer service roles/ responsibilities is an asset

**Salary**: $45,000.00 per year

Additional pay:

- Bonus pay

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Concord, ON L4K 2C7: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Support & Client Services Occupations: 1 year (preferred)
- Customer service: 1 year (preferred)

**Salary**: Up to $42,500.00 per year

Additional pay:

- Bonus pay

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)