Patient Care Coordinator/ Medical Receptionist

6 days ago

Edmonton, Canada Acumen Clinic Full time

**SCOPE**

Reporting to the Clinic Manager, the Medical Receptionist is responsible for ensuring Medical Office Assistant Duties to Acumen Health, carried out in a coordinated, efficient, effective and client sensitive manner. The position is to support patients in their journey with our health professionals.

**DUTIES**
- Data entry admin tasks
- Schedule Patients for Providers
- Answer clinic phone and direct calls accordingly, give appropriate information and/or book patients
- Ensure office policies and procedures are followed
- Use word processing, spreadsheet, database or presentation software to prepare invoices, reports, memos, letters, etc.
- Greet patients when they arrive at the office, ensure all paperwork is complete and payment is taken
- Ensure patient’s file is ready for provider and calendar is updated and accurate at all times
- Maintain patient’s file throughout their journey
- Gather patients medical information as per provider, inform patient of billing issues for consultation
- Keep filing system organized and safe
- Create events and schedule meetings for team members as needed
- Be involved in the design of our EMR, reporting and policies of the clinic
- Have a good relationship with partners and collaborative clinics

**QUALITIES**
- Always have a professional and courteous disposition with patient and team members
- Have great communication skills
- Organizational skills are necessary to manage a large amount of detailed information
- Be able to work individually and part of a team, work under pressure and tight deadlines
- The ability to be flexible in the schedule is a huge benefit to our organization
- Fast learner and want to learn more will be a great fit within our team

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$23.00 per hour

**Benefits**:

- Extended health care
- On-site gym
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Shift availability:

- Day Shift (preferred)

Work Location: In person

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