Current jobs related to Customer Service/technical Support Representative - Niagara Falls - Webhelp
-
Niagara Falls, Canada Webhelp Full time**Customer Service/Support** **Location** - Niagara Falls, Canada*** Job Title: Customer Service/Technical Support Representative (Hybrid) **Job Description**: The Customer Service/Technical Support Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of...
-
Customer Service Representative
2 hours ago
Niagara Falls, Canada Advantage Restaurant Supply & Service Full timeThe _Customer Service Representative is_ a highly ‘customer’ focused position, to ensure customer satisfaction and understand customer needs. Your duties will also include follow-up of the Sales Order status with Vendors and the Sales department. You must be comfortable in a fast paced and ever changing environment, comfortable working with people, and...
-
Customer Support Representative
5 days ago
Niagara Falls, Canada CWD (Circus World Displays) Full time**Customer Support Representative - Full Time** - Location: Niagara Falls, ON - Working Hours: Monday - Friday, occasional holidays, 8:15am-5:00pm on site, - Benefits: Full comprehensive (dental, medical and eye) 80/20 split - Other perks: Annual professional development fund, RRSP, fitness incentives, commission, 50% off on CWD brands, team events & many...
-
Customer Service Representative
2 weeks ago
Niagara Falls, Canada U-Haul Full time**Location**: 4605 Kent Ave, Niagara Falls, Ontario L2H1J3 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring...
-
Customer Service Representative
3 hours ago
Niagara Falls, Canada THE ORANGEGUYS Full time**Job Summary** We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively in English will be a significant asset as you assist customers with inquiries, promote our...
-
Customer Service Representative
5 days ago
Niagara Falls, Canada Boggio Family of Pharmacies Full time**Job description** Boggio Family of Pharmacies is looking for a Part-Time Customer Service Representative to join our team in Niagara Falls. The Customer Service Representative works in the front shop and provides excellent service to all of our patients and customers. Come join a dynamic team and start your career with us today! **Duties &...
-
Customer Service
2 weeks ago
Niagara Falls, ON LH J, Canada Advantage Restaurant Supply & Service Full timeCustomer Service & Inside Sales RepresentativeAbout Advantage Restaurant Supply & ServiceFounded in 2000, Advantage Restaurant Supply and Service 2013 has grown rapidly due to its dedication to service, value, and customer satisfaction. Today, Advantage stands as Niagara's largest kitchen equipment supplier, completing projects across Ontario and the U.S.We...
-
Customer Service Representative
2 weeks ago
Niagara Falls, Canada Cantex Distribution Inc. Full time**Position Title**: Customer Service Representative **Key Responsibilities**: - Provide accurate information about products, pricing, and order status. - Assist customers in placing orders, and provide guidance on product selection. - Process and manage customer orders, ensuring accuracy and timely delivery - Collaborate with the warehouse and logistics...
-
Summer Customer Service Representative
3 hours ago
Niagara Falls, Canada LCBO Full timeLocation Address: 5389 Ferry Street, Niagara Falls Salary / Pay: $20.36/hour Job Posting Description: At the LCBO, we always have the right spirit! Do you? We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the...
-
Customer Service Representative
1 week ago
Niagara Falls, Canada BMO Financial Group Full time6760 Morrison St, Unit 1 Niagara Falls Ontario,L2E 6Z8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
Customer Service/technical Support Representative
3 weeks ago
**Customer Service/Support** **Location** - Niagara Falls, Canada*** Job Title: Customer Service/Technical Support Representative (Hybrid in Niagara Falls) **Job Description**: calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.) **A NEW CAREER POWERED BY YOU** Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns **"World's Best Workplaces" **“**Happiest Employees**,” and “**Best Companies for Career Growth**” awards every year? Then a Customer Service /Technical Support Representative position at Concentrix is just the right place for you As a Customer Service/Technical Support Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are. **CAREER GROWTH AND PERSONAL DEVELOPMENT** This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **WHAT YOU WILL DO IN THIS ROLE** As a Concentrix Customer Service/Technical Support Representative you will: - Be the point of contact for technical inquiries about hardware, software, or other designated client products. - Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures. - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. - Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Prepare complete and accurate work including appropriately notating of accounts as required. - Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and/or macOS, or comparable technology, is preferred. - Deliver expert customer experiences with a smile **YOUR QUALIFICATIONS** Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for Concentrix Customer Service/Technical Support Representative role include: - Musts live within 64 KM from our Niagara Falls location - 6 months customer service experience or equivalent with a High School diploma or GED - Effective communication skills in English, both written and verbally - Familiarity with iOS and/or macOS, or comparable technology, is preferred - Proficiency in fast-paced multi-tasking with strong problem-solving skills - Eagerness to learn new technologies - Patience in working with customers is second nature for you - The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule) **WHAT’S IN IT FOR YOU** One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with: - $18.57/ hr starting wage with career progression up to $19.49/hr - Full time, paid classroom and on the job training in our beautiful Niagara Falls location - Opportunity to work from home after 90 days with the possibility of being recalled to site at anytime - Lucrative employee referral bonus opportunities - Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more - Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision in
