Operations Coordinator

SafeSmart Access—with locations in USA, UK, Australia, New Zealand, and Canada—has been a global provider and of portable and compliant height access equipment since 2007. With strategic locations in Ontario, Saskatchewan, and British Columbia we are well positioned Canada-wide.

We are currently looking for a self-motivated and dynamic Branch Operations Coordinator demonstrating the capacity to learn quickly and master new skills.

Position Location: Emerald Park, SK

Key responsibilities will include:

- Create & Manage new purchase orders or transfer orders for standard & custom products
- Arrange incoming logistics where required
- Manage Receiving Process & Team
- Receive & Inspect Incoming Rental Returns
- Perform product assembly and modifications if required
- Assist with inventory cycle counts as directed by National Operations Manager
- Manage Shipping Process & Team
- Arrange outgoing logistics
- Competence with MS Office suite required, Acumatica ERP system experience is a plus
- 2 to 4 years of work experience in a similar environment
- Ability to safely operate a forklift
- Good written and verbal communications skills
- Works well under pressure with ability to problem solve and make decisions
- Competent in obtaining shipping quotes for product components and other commodities.

**Corporate Competencies**
- Ability to work in a fast-paced business environment
- Empathy, and willingness to help others
- Problem solving ability
- Team player

SafeSmart Access Canada offers a challenging work environment, competitive wage and benefit package and a strong commitment to continuous improvement and excellence. We continue to build a strong team that has depth in both personal leadership skills as well as industry related training and experience.SafeSmart Access—with locations in USA, UK, Australia, New Zealand, and Canada—has been a global provider and of portable and compliant height access equipment since 2007. With strategic locations in Ontario, Saskatchewan, and British Columbia we are well positioned Canada-wide.

We are currently looking for a self-motivated and dynamic Customer Service and Inside sales professional demonstrating the capacity to learn quickly and master new skills.

Key responsibilities will include:

- Outreach to existing customers to introduce our products and grow our business.
- Quote Generation - produces quotes for standard products for outside customer requests and from sales staff.
- Processes Sales Orders - gathers all necessary information to process orders for standard product within ERP within agreed timeframe.
- Provides incoming phone & web support.
- Resolves customer issues
- Keeps customer informed as to changes to order status.
- Records all interaction within CRM and/or ERP
- Competent with MS Office suite, HubSpot CRM, Acumatica ERP.
- Competent in obtaining shipping quotes for product components and other commodities.

**Corporate Competencies**
- Ability to work in a fast-paced business environment and respond to customer requests rapidly.
- Empathy, and willingness to help people located in other cities
- Great listening skills
- Problem solving ability
- Team player
- Interest in learning new and improved skills.

SafeSmart Access Canada offers a challenging work environment, competitive wage and benefit package and a strong commitment to continuous improvement and excellence. We continue to build a strong team that has depth in both personal leadership skills as well as industry related training and experience.

**Job Types**: Full-time, Permanent

**Salary**: From $70,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Profit sharing
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Work Location: One location