Bar Manager

2 weeks ago

London, Canada Buckingham Sports Properties - London Sports Park Full time

**Bar Manager - Job Description**

Reports To: General Manager

**Summary**

The Bar Manager is responsible for coordinating, supervising, and directing all aspects of bar operations, while maintaining high quality service levels. The Bar Manager is expected to schedule staff, maintain appropriate inventory and supply levels, create and prepare for events and promotions. This is a working manager role that works shoulder to shoulder with servers and bartenders of the restaurant.

**Responsibilities**:
**Management**
- Lead and be accountable for all areas of the front of house operations.
- Responsible for ordering, inventory control, budgeting, management of bar and labour cost.
- Strive to achieve sales targets while respecting company budget during day-to-day operations.
- Develop/update in-house promotions in conjunction with the Cook and General Manager.
- Resolve all customer complaints with grace and tact.
- Monitor and modify bar pricing and procedures as required.
- Responsible for hiring, onboarding and training new staff.
- Prepare employee schedule on a weekly or bi-weekly basis to ensure appropriate staffing.
- Lead and set standards of professionalism to ensure consistent high level of customer service.
- Effective in delegating tasks to team members appropriately.
- Ensure the company tipping and tip out practices are adhered to.
- Provide regular performance feedback to employees and engage in conflict resolution if needed
- Ensure bar and staff compliance with all relevant legislation, regulations and company policies.
- Other duties as assigned.

**Server/Bartender**
- Greet customers and present menu.
- Take orders and make appropriate recommendations.
- Note down any allergies and alert the kitchen.
- Prepare and server alcoholic and non-alcoholic beverages.
- Serve food & beverage items as ordered in a timely fashion.
- Prepare restaurant tables with attention to sanitation and order
- Operate the POS to take orders and process transactions and payments.
- Clear dishes and replenish washed plates and silverware.
- Prepare and stock all service items including maintaining assigned par levels
- Maintain restaurant to ensure the utmost visual appeal and Brand alignment

**Requirements**:

- Excellent communication and customer service skills.
- Secondary School Diploma required
- Previous progressive supervisory experience in casual dining is preferred
- Experience in serving and bartending
- Smart Serve Certification is mandatory, Food Handlers Certification is recommended
- Demonstrate leadership skills and the ability to resolve conflicts
- Ability to respond quickly in a dynamic, fast paced and changing environment
- Requires a police background check and clearance
- Proficiency in English verbal and written communication
- Technical ability to work with a computer and restaurant software

**Working Conditions**:

- Ability to work in a standing and walking positions for up to 8 hours a day.
- Ability to work irregular shifts including evenings and weekends.
- Physically fit and able to lift up to 25 lbs.
- Ability to work in a noisy and busy environment.

**Job Types**: Seasonal, Full-time

**Salary**: $18.00-$20.00 per hour

Schedule:

- Evening shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- London, ON N5Z 3J6: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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