Bar Manager

3 days ago

London, Canada Buckingham Sports Properties - London Sports Park Full time

We are looking for a **Bar Manager** in our amazing **London Sports Park Location**. (99 Brookside St, London).

**What We Offer**:

- **100% company paid extended health benefits**:

- **6 paid sick days per year**:

- **fun and dynamic work environment**:

- **50% off one meal during your shift**

**Job Summary**

The Bar Manager is responsible for coordinating, supervising, and directing all aspects of bar operations, while maintaining high quality service levels. This is a working manager role that works shoulder to shoulder with servers and bartenders of the restaurant.

**Duties and Responsibilities**
- Lead and be accountable for all areas of the front of house operations.
- Responsible for ordering, inventory control, budgeting and labour cost.
- Develop/update in-house promotions in conjunction with the Cook and General Manager.
- Resolve all customer complaints with grace and tact.
- Partner with the GM in hiring, onboarding and training of new staff.
- Prepare employee schedule on a weekly or bi-weekly basis to ensure appropriate staffing.
- Lead and set standards of professionalism to ensure consistent high level of customer service.
- Effective in delegating tasks to team members appropriately.
- Provide regular feedback to staff and engage in conflict resolution as needed.
- Maintain payroll and attendance record and ensure compliance with all legislation, regulations and company requirements.
- Above all, lead by example as an amazing server/bartender and provide the highest customer service.

**Experience and Qualifications**
- Excellent communication and customer service skills.
- Secondary School Diploma required
- Previous progressive supervisory experience in casual dining is preferred
- Experience in serving and bartending
- Smart Serve Certification is mandatory, Food Handlers Certification is recommended
- Demonstrate leadership skills and the ability to resolve conflicts
- Ability to respond quickly in a dynamic, fast paced and changing environment
- Requires a police background check and clearance
- Proficiency in English verbal and written communication
- Technical ability to work with a computer and restaurant software

**Working Conditions**:

- Ability to work in a standing and walking positions for up to 8 hours a day.
- Ability to work irregular shifts including evenings and weekends.
- Physically fit and able to lift up to 25 lbs.
- Ability to work in a noisy and busy environment.

**About Us**

Buckingham Sports Properties Company (Buckingham Sports) is one of the largest operators of arenas in Canada. We own 3 arenas in Toronto (Scotiabank Pond, Chesswood arena and Westwood arena), as well as arenas in Cambridge, London and the Pierrefonds Sportplexe in Quebec. Buckingham Sports strives to be a leader in the recreational sports industry by providing a healthy environment for recreational and competitive needs. “Hockey is our business”, with ice rinks, restaurants, snack bars and pro shops, we provide a dynamic and full-service sports experience.

**Salary**: From $18.00 per hour

**Benefits**:

- Flexible schedule
- On-site parking

Schedule:

- 8 hour shift
- Evening shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Tips

Application question(s):

- Are you available to work in the evenings and on weekends?

Licence/Certification:

- Smart Serve certificate (preferred)

Work Location: One location

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