Reception/administrative Assistant

5 days ago

Fort Macleod, Canada Fal Can Industries Ltd. Full time

**Job Title: Administrative Assistant**

**Reports to**:Robin Luther
- General Manager

**JOB PURPOSE**

As a member of our customer service team, the receptionist is responsible for greeting clients at the reception desk and answering incoming calls in a timely and courteous manner.

**RESPONSIBILITIES**
- Greeting clients at the reception desk and answering incoming calls in a timely and courteous manner, offer customers coffee/water
- Provide assistance/direction to customers that arrive inquiring about quotes, products or their completed vehicles
- Sell bale tines, bumpers, dumpsters and multi deck parts
- Sort payables
- Check pricing and update price lists accordingly
- Create and finalize invoices
- Create Spec model price sheets
- Update board and communicate with general manager to ensure vehicles are being tracked and completed on time
- Directing trucks into the yard and notify the employee that a customer is present
- Prepare and complete orders for shipping and receiving
- Prepare VIN, serial plates and NVIS to be attached to vehicles
- Maintain an inventory list and reorder consumables and welding supplies used in the shop (gloves, hearing protection, masks)
- Pre-inspection of incoming vehicles
- Take pictures of incoming and outgoing vehicles for compliance documentation
- Assist periodically with other projects as required; light cleaning when it is slow, other odds and ends as needed

**REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE**
- _Proficiency in Microsoft Word and Excel _
- _Proficiency in QuickBooks _
- _Excellent verbal and written communication skills to provide a high level of response to customer inquiries._

**WORKING CONDITIONS & PHYSICAL REQUIREMENTS**
- The hours for this position are from 8:00 a.m. to 4:30 p.m. from Monday to Friday.
- Personal protective equipment must be worn at all times. Proper footwear to be worn at all times
- This job may require moderate to heavy lifting.
- This job requires a lot of sitting and extended computer use

**CONFIDENTIALITY AND DISCRETION**

The incumbent must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Fal Can Industries Ltd. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of the company.

We thank all applicants for their interest, however, only those invited to interview will be contacted.

**Salary**: From $18.00 per hour

**Benefits**:

- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Fort Macleod, AB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: One location

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