Coordinator - Workforce

**Why WestJet**:
Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

**Join us, this is where your career story takes off.**

The Workforce Coordinator plays a critical role in supporting and evaluating the staffing, time, and attendance requirements of WestJet’s unionized Technical Operations workforce. This position is focused on continuous improvement and the effective utilization of workforce management technologies to optimize operational efficiency.

**Responsibilities**:

- Acting as a Subject Matter Expert, administer timecard entries, reconciliation, and payroll sign-off in WestJet’s workforce management software system ensuring compliance with WestJet’s Policies and Procedures and the Canada Labor Code;
- Responsible for building manpower schedules. Assessing base-specific scheduling needs and maintaining efficient levels of staffing, ensuring effective coverage for training, vacation, peak periods and operational changes;
- Coordinate the Technical Training in conjunction with the Technical Training team, assigning training shifts to ensure compliance with Transport Canada guidelines and booking all associated travel to training;
- Manage all scheduling and time bidding systems in accordance with Bargaining Agreement;
- Liaise with other groups within WestJet, specifically Payroll, Compensation, and People Services, among others to provide accurate and timely problem resolution.

Qualifications:

- At least 3-5 years’ experience with time and attendance or scheduling software, ideally Kronos or similar systems;
- Excellent communication skills, both oral and written with the ability to adapt communication mediums and methods to audience;
- Exceptional organizational and time management skills;
- Ability to understand complex policies, procedures,, pay rules and averaging agreements;
- Ability to work under high stress deadlines;
- Strong attention to detail with a high level of accuracy;
- Solid understanding of Canada Labour Code;
- Experience supporting a unionized work environment is considered an asset.

**The benefits of being a WestJetter**:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs

**About WestJet Group of Companies**

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.

As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

**Our Safety Promise**

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

**Our Commitment to Diversity and Inclusion