Operations Assistant

**About Visual Defence**

**Why work with us?**

VDI is a well-known, Ontario-based company in business in Richmond Hill, Ontario since 2000. We are proud to offer extensive employer paid benefits including, but not limited to health, dental, life, and vision.

It is our belief that work/life balance is imperative to be cheerful and healthy thus, we have flexible working options and paid time-off benefits.

We believe that professional development opens up new possibilities, strategies, knowledge and skills for individuals. Extensive opportunities, room for growth and advancement, company sponsored learning programs and training plans are all part of our culture. We endeavor to keep all of our employees healthy and inspired. When you thrive, we thrive

We strive to bring our employees together That is what life and business is all about

VDI’s Social Committee brilliantly delivers on this and creates entertaining events that achieve this goal. We hope to see you at the next one.

Our office runs on collaboration, with an open door policy that serves to connect you to your colleagues.

We dress casually and have plenty of free on-site parking spaces.

**Position**

The Analyst and Operations Assistant will run errands and provide shipping and receiving support as required.

Under the direction of the Operations Manager, the Operations Assistant gathers data from online resource databases and information systems and provides accurate and timely reporting to support decision making. The Analyst and Operations Assistant will be responsible for scrutinizing data and updating on all forecasted potential customer numbers.

The Operations Assistant will work collaboratively with sales, marketing, product managers and engineers to ensure that data systems are optimized.

**Key responsibilities include**:

- Provide administrative support to ensure efficient operation such as welcome visitors, clients, staff in a friendly, positive manner and answer the phone with professionalism and enthusiasm; direct calls to appropriate personnel.
- Safely transporting company staff as well as various products and materials to and from specified locations in a timely manner.
- Assist with RMA process, documentation and shipping.
- Work hand-in-hand with sales, marketing, product managers, engineers and other stakeholders through planning, execution and delivery of new features to help us achieve key business objectives and understand what was successful, and what can be improved.
- Provide reports on a regular basis on all activities using the company’s CRM system, as well as forecasts on potential customer numbers.
- Maintenance and expansion of the daily prospect’s database.
- Collaborate with the company’s management to determine and prioritize assignments based on deadlines.
- Conduct research and analysis as needed on current and potential industries and clients related to the areas of natural resources, inclusive of some or all of the following areas: Energy, Forests, Minerals / Metals, Earth Sciences, Green Manufacturing, Carbon & Climate Mitigation, Energy Efficiency & Green Buildings, Resource Conservation, and Environmental Protection.
- Support with geospatial systems as required.

**Qualifications and skills**:

- **Excellent communication skills (both verbal and written). Must be fluent in English.**:

- Intellectual and able to quickly learn business insights within a multitude of industries and practices.
- Friendly disposition and exceptional customer service skills.
- Excellent computer skills.
- Must be extremely organized and proactive.
- Post-secondary Diploma in technology program preferred.
- Highly motivated, energetic and result oriented.
- Valid driver’s license.

**Job Types**: Full-time, Permanent, Casual

**Salary**: $32,000.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift
- No weekends

Application question(s):

- Can you reliably commute to this job's location (Richmond Hill Ontario Canada, L4B 1L5)?
- Are you legally authorized to work in Canada?
- Do you have a valid driving license?

Work Location: One location