Assistant Branch Operations Manager

Job Description What is the opportunity? The RBC Dominion Securities Management team located in Richmond Hill is looking for an energetic Assistant Branch Operations Manager to join their team The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process‑related training, and managing the branch facilities and equipment. What will you do? Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc. Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff. Ensure compliance and internal control requirements are met. Branch technology access, setup, and troubleshooting. What do you need to succeed? Must‑have Meticulous attention to detail and excellent time management skills Exceptional written and verbal communication skills A professional approach to all situations to create a positive working environment Ability to complete duties independently seeking out own answers and solutions Nice‑to‑have Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an asset Knowledge of RBC Dominion Securities’ systems and procedures, an asset Experience in the securities industry is an asset What’s in it for you? We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from: A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities An opportunity to make a difference and have a lasting impact on the lives of others The chance to work in a dynamic, collaborative, progressive, and high-performing team A world‑class training program in financial services Job Skills Customer Relationships, Customer Service, Customer Service Administration, Customer Service Management, Ensure Compliance, Interpersonal Relationship Management, Leadership, Microsoft Excel, Microsoft Office, Oral Communications, Problem Management, Time Management Additional Job Details Address: 260 EAST BEAVER CREEK RD:RICHMOND HILL City: Richmond Hill Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2025-11-17 Application Deadline: 2025-12-02 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities at jobs.rbc.com. #J-18808-Ljbffr