Client Care Specialist

6 hours ago

Mississauga, Canada Mortgage Fernando Inc. Full time

We have an immediate position open for a Mortgage Assistant / Client Care Specialist who will be a part of the team at an ever-growing, high-profile mortgage team.
- Has 2+ years in the Banking / Mortgage industry.
- Exceptional interpersonal and communication skills, including a professional and friendly telephone manner.
- Strong attention to detail, organizational skills, and ability to prioritize tasks.
- Quick learner and eager to learn new skills.
- Able to multitask in a fast-paced environment.
- Licensed Mortgage Agent in Ontario.

**Responsibilities**:

- Assisting with the deal flow: communicating with internal team members and managing the client during the mortgage process, including requesting and collecting various paperwork and information.
- Ongoing communication with clients during the mortgage process.
- Entering information into CRM and deal origination systems
- Keeping important information and documents organized electronically
- Compile and submit the compliance files for approval
- Proficient in English (oral and written).
- Must be tech-savvy and comfortable with a paperless working environment.
- Experience in the mortgage industry is an asset.
- Other ad hoc tasks as required.

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$50,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- No weekends

**Experience**:

- mortgage: 2 years (required)

Licence/Certification:

- Mortgage Agent License (required)

**Location**:

- Mississauga, ON L4W 5K4 (required)

Work Location: In person

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