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E-commerce Product Database

2 weeks ago

Richmond Hill, Canada Akex Solutions Full time

The E-commerce & Social Media Associate will be responsible for adding new products to our website & marketplaces (Amazon, Best Buy, Newegg, Walmart, & ebay), updating all aspects of the product detail pages, ensuring data accuracy and integrity across multiple platforms. Pulling, combining, and analyzing data for various reports and team members. Also, you will develop and execute social media channel strategies designed to grow the online community, increase channel follower base and overall positive engagement. You will manage our brands across all our various social media platforms: our websites, Instagram, Twitter, Facebook, LinkedIn and TikTok.
We require a driven individual who possesses a high degree of maturity and professionalism, in addition to strong written and oral skills, project management skills and a keen eye for detail. The E-commerce & Social Media Associate must not only work forward to develop brand presence, but be able to react to all last-minute opportunities.

**Responsibilities**:

- Daily data maintenance across multiple websites and marketplace platforms including creating and maintaining product information to ensure all products are live on site and selling information is correct.
- Partner with data providers to edit or update product images, descriptions and specifications. Also, work / gather any other requirements for product creation.
- Integrating product content to our platforms that involves product setup and correct categorization of all SKUs.
- Correcting and enhancing existing content of the products.
- Proactively work with the team to drive strategic solutions.
- This person will play a key role in identifying and addressing concerns, identifying defects, pulling data, analyzing trends, and providing the best solution and way forward.
- Manage current channels including Instagram, Facebook, Twitter, LinkedIn and TikTok
- Create a video strategy for social media that includes Reels
- Drive website traffic and conversion through all channels, particularly IG stories
- Build and maintain marketplaces (Amazon, Best Buy, Walmart, Newegg, ebay, & facebook)
- Monitor social listening & maintain brand voice
- Work with brand ambassadors and partners to develop and execute engagement strategies
- Develop and manage editorial calendar to ensure strategic alignment across departments
- Develop strategies to maximize outreach and increase engagement (including, but not limited to promotions)
- Support sales channel initiatives with original content
- Manage all aspects of social media interaction between customers and the brand
- Set KPI’s and report on performance of content
- Develop and execute light creative and oversee complex content creation by content team
- Reach out to potential influencers & manage influencer relationships
- Build budget for and strategically boost posting when appropriate
- Social Media certification would be a plus
- Creative and strategic thinker with experience executing content creation, storytelling, media planning and social/digital.
- Strong understanding of consumers and media consumption habits along with target audiences/consumer profiling and devising strategies that engage, inform and drive the business.
- Exceptional time management, budgeting and organizational skills
- Collaborative and networking skills.
- An individual who is an energizer and an excellent team player.
- Equal parts analytical and creative.
- Excellent written and verbal communication skills.

**Skills / Qualifications**:

- English & Cantonese (verbal & written)
- College / University Degree
- HTML
- WordPress
- WooCommerce, Shopify, BigCommerce
- Amazon Seller Central
- Microsoft Office, Excel, SEO
- Database management/maintenance experience
- Microsoft Access experience preferred
- SQL experience preferred
- E-Commerce experience required
- Strong Business Communication skills, both verbal and written
- Proven ability to perform well in a collaborative environment
- Self-motivated and self-starter with a creative mindset
- Attention to detail and high capability to work on different projects in parallel
- Creative and analytical problem solver with a passion for operational excellence

**Job Types**: Part-time, Full-time, Permanent
Part-time hours: 40 per week

**Salary**: $33,000.00-$50,000.00 per year

Schedule:

- 8 hour shift

**Language**:

- English (preferred)
- Cantonese (preferred)

Licence/Certification:

- Class G Licence (preferred)