E-commerce & Marketing Coordinator

5 days ago

Richmond, Canada HD Plastic Product Canada Inc Full time

About Us

HD plastic is a dynamic and growing company committed to providing exceptional products and services to our customers. We are looking for a detail-oriented and efficient E-Commerce & Marketing Coordinator to join our team.

**Responsibilities**:
**E-commerce Platform Management**
- Manage and optimize **Shopify, Amazon**, and other e-commerce platforms to ensure a smooth and efficient shopping experience for customers
- Maintain and update product listings, ensuring real-time inventory accuracy and engaging, accurate product descriptions
- Download and organize order and customer data to support order processing and marketing analysis
- Analyze e-commerce backend data to identify trends and customer behaviors, providing insights for platform optimization
- Assist in planning and executing **free shipping, discount promotions**, and other marketing activities to drive conversions

**Marketing & Brand Development**
- Plan and execute digital marketing campaigns to **increase brand awareness**, attract new customers, and retain existing ones
- Monitor and analyze campaign performance data, adjusting strategies in real time to **maximize ROI**

**Social Media Content & Operations**
- Plan and publish weekly content on platforms including **Instagram, TikTok, Xiaohongshu (RED), and Facebook**:

- Independently create simple photos or videos with a creative touch; enjoy content creation and visual storytelling
- Use tools such as **Canva, CapCut, or InShot** to produce engaging and visually consistent social media content
- Track key social metrics such as **follower growth, engagement rate, and traffic performance**, and optimize content accordingly

**Customer Insight & Tech Innovation**
- Analyze customer data to understand purchasing behavior and preferences, providing input for personalized marketing strategies

Job Requirement
- Bachelor's degree or equivalent experience in Marketing, Communications, or a related field.
- Minimum 2 years of experience in digital marketing.
- At least 1 years of experience in e-commerce and marketing within the North American market.
- Minimum 1 year of hands-on experience with Shopify or other e-commerce platforms.
- Minimum 1 year of experience in social media content creation or management.
- Strong understanding of Amazon FBA and e-commerce backend systems.
- Experience with marketing tools such as Google Ads, LinkedIn Ads, or similar CRM platforms, along with a solid grasp of SEO strategies.
- Expertise in Web Analytics, Social Media Strategy, PPC (Pay-Per-Click)_ Marketing, and SEO Copywriting.
- Strong problem-solving skills and ability to think outside the box.
- Experience with in-depth data analysis and regular reporting on e-commerce performance.
- Ability to develop and execute marketing strategies to drive e-commerce growth and brand visibility.
- Familiarity with programming languages is a plus.
- Familiarity with AI generation is a plus.
- Fluency in English; proficiency in Mandarin or Cantonese.

Pay: $45,000.00-$50,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

**Language**:

- Mandarin or Cantonese (required)

Work Location: In person

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