Volunteer Coordinator

The Volunteer Coordinator works closely within the Communications and Community Relations team and across the organization to promote, lead, and manage volunteer and practicum student engagement. The Volunteer Coordinator will lead the development and implementation of YW Calgary’s volunteer and practicum student strategies to identify and fulfill immediate and longer term organizational needs and opportunities. This role will act as a champion for volunteer and practicum student engagement internally and externally and will create and enhance YW’s volunteer and practicum student opportunities, programs, and practices.

**This is a Full-time position working 37.5 hours per week; Monday
- Friday with a Hybrid work schedule, 3 days in office, 2 days remote. Some travel may be required for various events.**

**WHAT WE OFFER**
- Truly rewarding work; contribute to lasting, positive change for individuals and our community
- Flexible schedules and a hybrid work arrangement to help our employees manage work and life
- A supportive team environment and opportunities for professional development
- Comprehensive benefits
- Onsite fitness and childcare facilities

**WHAT YOU’LL DO**
- Partner in leading the development and implementation of the volunteer and practicum student strategies integrated with YW Calgary’s strategic and workforce plans
- Develop and align volunteer, practicum student, and alumni engagement strategies, workplans, policies and processes in conjunction with programs/departments to address immediate and future needs across the organization.
- Ensure YW Calgary’s mission, vision, Practice Framework, and equity, diversity, and inclusion principles are integrated into all aspects of the volunteer and practicum student experience.
- Remain current on volunteer trends and innovate the strategy, approach, and program as appropriate.
- Act as a resource for programs and departments wishing to engage volunteers (individual and group) and practicum students.
- Represent and champion YW volunteer and practicum student opportunities externally to recruit volunteers for a robust and readily available volunteer program.
- Develop and coordinate the strategy and any initiatives, or events for volunteer and practicum student appreciation.
- Collaborate and support leaders to recruit, onboard and training volunteers and practicum students.
- Ensure a coordinated approach with Resource Development volunteers as well as the Board and Committees, developing recruitment, alumni, and mentorship programs where appropriate to support capability continuity
- Develop relationships externally vital to volunteer and practicum student engagement
- Manages the recruitment, selection, and scheduling of volunteers in support of event management
- Work with programs and departments to pro-actively identify and develop opportunities for volunteer and practicum student engagement through regular needs assessments, workforce planning, project planning, etc..
- Develop capacity for volunteer and practicum student engagement organization-wide, including internal education and advocacy.
- Develop streamlined processes that allow for daily activities to run smoothly to allow for strategic, deeper volunteer and practicum student engagement and experience.
- Update and track volunteer and practicum student outcomes in the database for reporting purposes.
- Develop a performance review process for volunteers and practicum students to support their successful contributions and development and to ensure performance meets YW’s standards.
- Develop and report on key metrics and provide analysis to continuously improve and innovate the volunteer and practicum student strategies and programs.
- Foster and contribute to a culture of inclusion and equity in a diverse work environment; understand and recognize that individual differences significantly contribute to YW Calgary’s success in its programs and workplace environment.
- Integrate equity, diversity, and inclusion principles as aligned with YW Calgary’s values and Practice Framework.
- Create safe spaces and practices that are open, transparent, and encourage accountability, advocacy, and mentorship.

**WHAT YOU’LL BRING**
- A clear Police Information Check, including a Vulnerable Sector Search, and an Intervention Record Check is required upon commencement of employment.
- Education in a related filed such as non-profit studies, communications, marketing, human resources, event management
- Minimum 2-5 years of related work experience
- Strong computer skills, MS Office Suite, UKG Pro
- Has considerable knowledge of principles and practices of volunteer resource management
- Ability to communicate effectively with diverse stakeholders through a variety of means
- Motivated self-starter to achieve results; results-oriented
- Demonstrated ability to develop strong partnerships and relationships; collaboration, teamwork and partnerships

**If you want to change lives, we