Volunteer Coordinator

**Join Our Passionate Team at The Brenda Strafford Foundation** **About Us**: The Brenda Strafford Foundation (BSF) is a charitable organization that currently owns and operates five Aging Care & Senior Living communities in Calgary, AB, and Okotoks, AB. We take pride in providing a safe, caring, and comfortable home environment that caters to the complex needs of our senior residents and families. Locally, in Calgary, BSF also operates Alberta’s largest second-stage shelter providing safe shelter and comprehensive support services to women and children leaving abuse and violence. Our team members not only have the right skills and knowledge for the job - they are also passionate about the mission, vision, and values of BSF Team members embody our values: - We put people at the centre of everything we do - We boldly pursue quality and innovation with pride and enthusiasm - We believe in engagement with all stakeholders and respect every voice - We act with compassion, empathy and understanding The BSF Way: Putting people first is a way of life at BSF. It's in our values and it's central to the way we do things. We believe in a person-centered approach to our care, services, and environment. By responding to the individual needs of those we serve, we can all play an important role in optimizing well-being and enriching lives... one person at a time. Through the BSF Way, we uphold our 8 Commitments to: - Get to know what makes a person unique - Enable and respect choices - Champion everyone's abilities, interests and aspirations - Deliver "wow" service - Do little things that can make a big difference - Be the reason someone smiles - Make people feel at home - Be present in the moment **The Role**: We're currently seeking a **Volunteer Coordinator** to join our **Centre for Learning, Innovation and Quality (CLIQ)** team. In this vital role, you’ll collaborate with passionate site leads across BSF’s six locations in Calgary, our corporate office, and CLIQ to strengthen, expand, and celebrate volunteerism across the Foundation. You’ll be the driving force behind the recruitment, onboarding, and ongoing engagement of volunteers who support our diverse services—from aging care and senior living programs, to a second-stage shelter for survivors of domestic violence, and special philanthropic events. With your guidance and leadership, our volunteers will feel empowered, appreciated, and inspired to give back to their communities. As a representative of BSF, you’ll champion a person-centered approach, uphold our Mission, Vision, and Values, and help foster a culture of community, safety, ethics, and philanthropy. **What You'll Be Doing**: - ** Lead volunteer programs**: Oversee recruitment, screening, interviews, onboarding, and placement of volunteers in collaboration with site-specific leaders. - ** Enhance volunteer experiences**: Manage training, evaluation, and recognition initiatives to celebrate and support our dedicated volunteers. - ** Drive community engagement**: Represent BSF at community events, schools, and fairs to recruit new volunteers and promote volunteerism. - ** Support our mission**: Help plan and implement volunteer-supported programs, events, and day-of-service opportunities. - ** Maintain systems**: Use our volunteer database (Better Impact) to track hours, performance, and reports. - ** Develop strategy**: Build annual plans for recruitment, retention, and program growth. - ** Be a connector**: Foster relationships between volunteers, staff, residents, and community partners—strengthening a culture of giving and inclusion. - ** Champion ethics and excellence**: Promote ethical practices and ensure volunteers meet standards through risk assessments and policy development. **Why Join Us**: At The Brenda Strafford Foundation, we are more than a workplace—we are a united team. We believe in fostering a culture where you can grow, collaborate, and make a meaningful impact. You'll be part of a team that values empathy, compassion, and innovation. **Who We're Looking For**: **Experience & Education**: - 2+ years of experience coordinating volunteers or employees, ideally in a non-profit or healthcare setting - Post-secondary education in Volunteer Management, Nonprofit or Business Management, Social Sciences, or Recreation Therapy (or related field) - Experience using volunteer databases (e.g., Better Impact) and MS Office, especially Excel - Proven background in recruitment, event planning, or fundraising is a strong asset **Skills**: - Outstanding communication and interpersonal skills—you connect effortlessly with diverse stakeholders - A team player with high emotional intelligence, empathy, and a commitment to confidentiality - Detail-oriented and organized with strong coordination, problem-solving, and decision-making abilities - Energetic, adaptable, and motivated to make a difference **Additional Information**: **Diversity and Inclusion**: The Brenda Strafford Foundatio