Experienced Dental Treatment Coordinator

7 days ago

Edmonton, Canada VIVID Prosthodontics Full time

VIVID Prosthodontics is looking for an experienced, positive and enthusiastic Dental Treatment Coordinator. We strongly believe that the treatment coordinator role is vital in shaping the patient's experience and creating a memorable first impression, therefore, 3+ years in the dental field is required for this position.

This job will entail:

- Educate patients; including treatment modalities, options for funding, funding criteria, insurance procedures, payment plans, and patient responsibility during treatment process.
- Attend all treatment consultations and review recommended treatment & finances with the patient.
- Ensure patient cases are progressing; including follow-up calls and correspondence with other practitioners’ offices and patients
- Summarize incoming reports into patient’s charts. Give report to the corresponding doctor to review and sign.
- Create financials for upcoming procedures.
- Create detailed treatment estimate.
- Submit detailed predeterminations before, during and after treatment consultations.
- Enter insurance payments.
- Coordinator of benefits.
- Complete questionnaires given by insurance companies regarding treatment.
- Contact patient’s insurance company when issues arise.
- Oversee the schedule to ensure targets are being met.
- Assist the administrative assistant with answering incoming phones.
- Assist management in organizing staff events.

**Required Knowledge, Skills, and Abilities**
- Broad knowledge and experience in: Dental Treatment and Dental Terminology.
- Above average skills in: Communication and Case Management
- Excellent skills in: Time Management and Insurance Procedures
- Must be able to type 70wpm or more.

VIVID Prosthodontics is currently located in downtown Edmonton; however, the clinic will be moving to the southside of Edmonton in the near future.

**Job Types**: Full-time, Permanent

**Salary**: Up to $35.00 per hour

**Benefits**:

- Dental care
- Flexible schedule
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (required)

**Experience**:

- Dental Administrative Assistant: 2 years (required)

Work Location: In person

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