Medical Office Administrator

1 week ago

Toronto, Canada Altara MD Full time

Altara MD is an interventional pain clinic located in Etobicoke, ON, looking to hire a medical office administrator to join our core clinical team. Our administrative team will work closely with the doctors and nursing team to provide care to patients receiving treatment.

**Responsibilities**:

- Answering phones, booking appointments, sending/receiving faxes
- Ensuring incoming electronic and paper documents are electronically filed in patient’s chart
- Opening and closing the office as appropriate
- Creating patient charts from referrals, calling new patients to book appointments
- Booking patients for follow-up appointments and procedures
- Responding to messages from doctors in the clinic
- Corresponding with offices of family physicians, other specialists, hospitals, imaging centres, pharmacies and laboratories as needed
- Greeting/registering patients and ensuring that pre-visit questionnaires are completed
- Managing and preparing doctors’ schedules
- Documentation/ Administrative tasks/ Inventory maintenance for medical supplies
- Preparing OHIP billing sheets for physicians
- Submitting OHIP billing as appropriate
- Participating in Quality Assurance Committee meetings
- Downloading and uploading patient imaging files as appropriate
- Retrieving surface mail daily, sending outgoing mail as appropriate
- Arranging tests and imaging ordered by physicians
- Fostering a positive working environment for team members and patients
- Using standard clinic procedures but with an eye to process improvement
- Maintaining patient confidentiality while performing all responsibilities
- Maintaining general tidiness of office and waiting area
- Alerting medical and/or nursing staff of any perceived acute emergency in waiting area

**Qualifications**:

- Excellent interpersonal skills
- Ability to work both independently and co-operatively as part of a team
- Able to use technology with mínimal support
- Excellent communication skills in English, both oral and written
- Additional language proficiencies an asset
- Tech savvy to use EMR (previous experience with Telus CHR an asset)
- Previous clinic experiences an asset, especially previous experience working in an interventional pain clinic
- Previous office administration experiences an asset
- Experience in a professional setting an asset
- Ability to work in a professional and collaborative environment
- Organized and detail oriented
- Excellent time management skills and ability to multi-task
- Knowledge of the healthcare system and medical terminology an asset
- MOA certificate/diploma an asset

**Benefits**:

- Collaborative team-based work environment with positive and inclusive culture
- Excellent work/life balance (no early mornings, late nights or weekends)
- Statutory Holidays off
- Starting wage: $18-20/hour with guaranteed pay-scale increases with seniority
- Health Spending Account: Up to $1000 per year

**Job Type**: Permanent

Pay: $18.00-$20.00 per hour

**Benefits**:

- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- No weekends

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience working in a medical clinic office?
- Do you have experience using Telus CHR (previously InputHealth EMR)?

Work Location: In person

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