Medical Office Administrator

1 week ago

Toronto, Canada Maple Leaf Medical Clinic Full time

The third floor team at Maple Leaf Medical Clinic is looking for an experienced medical office administrator to cover an 18-month maternity leave. We are a medical clinic that serves the LGBTQ2S+ community, HIV positive individuals, as well as the general population.

We are looking for a full-time staff member (daytime hours and one evening per week). Paid training to start 15-May-2023, with full duties starting 31-May-2023.

**Requirements**:

- Minimum of two years in related experience within a clinic/health environment (required)
- Proficiency in Electronic Medical Record utilization (MedAccess EMR preferred)
- Completion of a diploma or certificate in medical administration (preferred)
- Experience with OHIP billing
- Proficiency with Microsoft Word, Excel, and Outlook
- Demonstrated professionalism, dependability, and reliability
- Strong written and oral communication skills
- Strong time management, organizational, and self-planning skills demonstrating flexibility
- Ability to make decisions and exercise discretion when dealing with confidential information
- Compliance with practice policies related to privacy & confidentiality, harassment, scent-free facility, and employee immunizations

**Responsibilities**:

- Tracking and following up referrals for consultations and investigations (including following up when a referral is not acknowledged, when it has been missed by the patient, and when a report has not been received)
- Managing incoming and outgoing faxes, calls, and mail
- Although other staff are primarily response for front desk reception duties, this staff member may be required to provide coverage when front desk staff are away
- Providing timely, friendly, and informative service at front desk reception in person and on the phone
- Prioritizing urgent tasks and requests from practitioners and patients
- Scheduling appointments
- Maintaining patient charts, including orderly filing and forwarding of all results and correspondences
- Maintaining patient confidentiality and privacy
- Preparing and reconciling OHIP billing information
- Working collaboratively with other administrative support staff

Benefits (after 6-month probationary period):

- Extended health care
- Vacation (2 weeks), & paid time off (including holidays, 5 personal days per year)

**Job Types**: Full-time, Permanent

Pay: $40,000.00 per year

**Benefits**:

- Extended health care

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- medical administrator: 2 years (preferred)

Work Location: In person

Expected start date: 2025-01-02

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