Medical Office Administrator

HealthOne The Well, located in Toronto’s vibrant King West neighbourhood, is thrilled to be adding another Medical Office Administrator to our team If you have proven experience in the walk-in & family medicine field, thrive in a fast-paced in environment, and find true fulfillment in providing empathetic patient care, we would love to hear from youAbout HealthOneHealthOne provides comprehensive & multidisciplinary health care services and has proudly served Toronto for over 10 years. With a continuously expanding set of locations, we offer complete health care solutions for the whole family including family & walk-in physicians, dental care, mental health counseling, optometry, physical rehabilitation, wellness, optometry & optical, medispa & skin care, and much more. Our licensed professionals are dedicated to providing each and every patient with comprehensive and quality medical services in a modern, clean and caring environment.At HealthOne, how we care is just as important as what we do. Our care philosophy guides every aspect of our work, from building strong therapeutic relationships to delivering exceptional clinical outcomes. As a team, we are unified in our efforts to optimize the care journey, driven by quality, and passionate about providing holistic, patient-centered experiences. We continuously strive to grow, improve, and embrace a shared culture rooted in purpose and values.Job SummaryIn this exciting opportunity, you will play an integral role in ensuring the smooth day-to-day operations of the practice and a positive experience for all patients of our medical department. The key responsibilities of this role will be centered around assisting the clinical team with a variety of administration duties, all while prioritizing top-notch client service.ScheduleFull-time (35-40 hours weekly)Weekend availability is requiredOperating HoursMonday through Thursday - 9:00am to 8:00pmFriday - 9:00am to 7:00pmSaturday & Sunday - 9:00am to 5:00pmResponsibilitiesEngage compassionately with our patients to ensure they feel heard, accommodated, and encounter a 5-star experience at all times.Efficiently handle all front desk tasks with pristine attention to detail, including but not limited to, appointment scheduling, confirmations, billing and payment, and data entry.Contribute to smooth clinic flow and overall success of the business by providing reliable administrative support, adhering to policies & procedures, and participating in goal achievement.Actively seek out opportunities to improve and expand our patients’ experience in the clinic, while assisting the management team to maximize clinic performance and growth.Why work with HealthOne?Supportive & positive leadership teamWork within a modern 14,000 sq ft. facility in downtown TorontoOpportunities for continuous developmentRegular staff engagement events including themed days, monthly birthday lunches, and other team building experiencesCompensationCompetitive hourly rate offeredTeam member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.)Requirements1+ years of Medical Office Administration/Reception experienceStrong client service skills and impeccable communication skillsSolid work ethic, organizational skills and an ability to manage competing priorities effectively while remaining efficient in your deliverySelf-starter, motivated by goals and eager to wear multiple hats in order to grow with usTech savvy, proficient with MS Office (MS Word, Excel, Outlook) and experience using a CRM/EMR, specifically PS Suite softwareAbility to work weekends and evenings based on business needsNice to HavePost-secondary education in Medical Office Administration or a similar topicIM Injection certification and experienceAccessibility StatementAt HealthOne, we are committed to treating every employee and prospective employee with dignity and respect, and we strive to create work environments where all individuals can thrive. Employment decisions are based on qualifications, merit, and business needs. In alignment with the Accessibility for Ontarians with Disabilities Act, we are dedicated to providing accessible employment practices and ensuring equal opportunity for all applicants. If you require accommodation due to a disability or any other protected group at any stage of the recruitment process or during employment, please contact hr@healthone.ca. We will make every effort to meet your accommodation needs and support you throughout the process.We appreciate every applicant’s interest in joining HealthOne. Due to the volume of applicants, we will only be able to contact candidates selected for an interview. We thank you for your understanding and encourage you to apply for future opportunities if this one isn’t the right fit.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionStrategy/Planning and Information TechnologyIndustriesPublic HealthReferrals increase your chances of interviewing at HealthOne Medical & Wellness by 2xSign in to set job alerts for “Medical Office Administrator” roles.Medical Office Administrator (North York)Patient Administrative Associate - D2 General Medicine/Nephrology - Regular Full-time 2025-13601 (2025-13601)Patient Admin Associate - Trauma Recovery Clinic - Casual 2025-11710 (2025-11710)Administrative Assistant - Drug Allery Clinic - Regular Full-time 2025-13693 (2025-13693)Administrative Assistant, General SurgeryAdministrative Assistant, Surgery/OncologyAdministrative Coordinator - Department of Anesthesia and Pain MedicineAdministrative Assistant - Infection Prevention and Control - Temporary Full Time 2025-12820 (2025-12820)Executive Assistant & Office CoordinatorAdministrative Assistant I, General, Electrophysiology OutpatientPatient Administrative Associate - Birthing Unit- Casual 2025-12936 (2025-12936)Patient Care Coordinator - Dawson Dental AuroraPatient Care Coordinator - Dawson Dental ScarboroughAdministrative Assistant I - Ophthalmology OfficeWe’re unlocking community knowledge in a new way. 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