Account Manager

7 days ago

Burnaby, Canada Allied Plumbing and Heating Ltd. Full time

**Account Manager - Plumbing**

Office hours: Monday to Friday from 7:00 am - 3:30 pm, with half an hour for lunch (unpaid).
- Not_ a hybrid job, office located in Burnaby, BC

**Job description**

Are you ready to take your career to a new level? Do you have a passion for finding ways to provide customers with the satisfaction they derive from plumbing services? If you have successful experience with commercial plumbing work, then we will work with you to help you achieve your career goals.

**Who we are**:
Since opening our doors in Burnaby in 1991, Allied Plumbing Heating & Air Conditioning Ltd. (Allied) has grown to be one of BC’s largest mechanical room contractors. Our work includes mechanical room & plumbing maintenance contracts as well as installation and repair of commercial and multi-family residential buildings. We specialize in plumbing, refrigeration, heating, gas, and preventative maintenance for mechanical systems.

**Responsibilities**

The Account Manager - Plumbing is responsible for onboarding and managing commercial clients enrolled in quarterly planned preventative maintenance service plans. As the primary point of contact, you will be accountable for replying to all new account inquiries and answering questions from existing clients. Under the direction of the Plumbing Services Manager, you will review technician reports from service calls and prepare quotations for work orders (typical scope of work approx. $20k or less). On an average day, you will be involved in preparing 5 quotes including estimating labour hours and sourcing cost-efficient materials.

This opportunity is a great fit for a project coordinator, proposal coordinator or technical service coordinator looking to progress their career to the next level

**Requirements**:

- Previous experience in the plumbing, mechanical or construction sector
- Experience estimating, preparing quotes and communicating with commercial clients (e.g. building managers, strata councils)
- Experience using a field management software tool (e.g. FieldEdge) is highly desired
- Attention to detail with a high degree of accuracy
- Excellent written and oral communication skills

**Why work for us?**

We believe that a happy and fulfilled team leads to exceptional results, which is why

we offer a range of perks designed to support your well-being and career growth

su**ch as**:

- Comprehensive benefits package includes extended health and dental coverage, life insurance, and AD&D
- Paid training opportunities for upgrading skills and tuition reimbursement for apprentices
- Monthly cell phone reimbursement plans
- Work boot allowance to cover the cost of safety boots
- Deferred profit-sharing plans for long-term team members
- Monthly team member recognition at staff meetings
- Opportunities to bond with other team members and have fun through Allied
- Nights Out and other social events (e.g. Tough Mudder, Canucks games, golf tournaments, Family Day at Monster Trucks, etc.).

**Come join us**

Pay: $28.00-$32.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Automobile allowance
- Company pension
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Account management: 1 year (preferred)

Work Location: In person

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