Help Desk Technician

**Role** - Reporting to the IT Manager, the Help Desk Technician Level 2 is responsible for providing advanced technical support to internal users. This role involves troubleshooting complex hardware and software issues, assisting with system installation and upgrades, and ensuring efficient communication between users and the IT department. The Help Desk...

**Role** - Reporting to the IT Manager, the Help Desk Technician Level 1 provides first-tier support for the company's IT systems. This role involves responding to technical support requests from end-users, troubleshooting issues, and resolving them efficiently or escalating to higher-level support when necessary. The Help Desk Technician Level 1 is...

**Role** - Reporting to the IT Manager, the Help Desk Technician Level 2 is responsible for resolving complex technical issues raised by end-users. This position involves troubleshooting a variety of IT problems, enhancing support processes, and acting as a lead for Level 1 and Level 2 technicians. Your expertise will play a vital role in ensuring seamless...

Join our team as an IT Help Desk Technician and be the driving force behind seamless computer operations. As the go-to problem solver, you'll prioritize, resolve, and document end user help requests. From provisioning cutting-edge technology to assisting in network and server management, you'll play a pivotal role in our IT success. As the go-to problem...

**Company Name**: PBS Systems **Job Location**: Calgary, Alberta **Job Type**: Full-time, Permanent **No. of Openings**: 1 **Internal Job Title**: Infrastructure - Help Desk Technician **Reports To**: Manager, IT & Infrastructure **Job Requirement(s)**: Occasional Travel within North America “PBS is the fastest growing “All Inclusive Business...

Status: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QC Report To: Director of Information Systems | Service: Information Systems OVERVIEW Reporting to the Director of Information Systems, the IT Help Desk Manager will oversee the daily operations of our help desk, manage escalations, ensure compliance with service-level agreements (SLAs),...

**Key Responsibilities** - Inform customers about IT products and services - Walk customers step-by-step through the problem-solving process - Help with troubleshooting hardware and software - Follow up with customers to ensure satisfactory service - Communicate customer feedback to the appropriate internal team members **Skills and qualifications** -...

Axlenova Transport is seeking a dedicated and knowledgeable **Help Desk Agent** to join our dynamic team. In this role, you will provide exceptional support and assistance to our users, ensuring seamless communication and problem resolution. **Key Responsibilities** - Diagnose and resolve hardware and software issues. - Document and track incidents in our...

The Student Services department's role in student success is to create a culture and environment that unleashes the full potential of all the students at SAIT. Our primary goal is to support Student-First Culture, by focusing on student success and mobilizing all campus community members in this shared goal. The Opportunity The Reg Erhardt Library...

**Builder of the year 22 times. Picture a career with us**: As one of Alberta's largest home builders, Jayman BUILT offers customers a wide range of beautiful homes in the most desirable communities of the Calgary and Edmonton areas. Jayman is a market leader and has been providing the highest standard of quality for 42 years by blending fine craftsmanship...