IT Service Desk Technician
1 day ago
**Builder of the year 22 times. Picture a career with us**:
As one of Alberta's largest home builders, Jayman BUILT offers customers a wide range of beautiful homes in the most desirable communities of the Calgary and Edmonton areas. Jayman is a market leader and has been providing the highest standard of quality for 42 years by blending fine craftsmanship with the most advanced construction technologies available.
As a **IT Service Desk Technician**, you are based in Calgary and are responsible for directly supporting our business users with IT issues or requests in both Calgary and Edmonton (remotely). Some occasional travel to our Sales Centres will be required.
**A DAY IN THE LIFE OF A IT SERVICE DESK TECHNICIAN**:
- Provide technical support to on-site and off-site end users for hardware and software-related issues in a timely manner.
- Configure, install, and maintain desktop & mobile systems.
- Provide IT orientations and new hire documentation to new users as they commence employment.
- Participate in the creation and maintenance of IT Support documentation.
- Be available as part of an on-call rotation to support our Sales Centres evenings till 8pm and on weekends from 12pm - 5pm.
- Keep up-to-date with current technologies, industry trends, and security-related threats.
**Attributes of an IT SERVICE DESK TECHNICIAN**:
- Microsoft Certified Systems Engineer, Information Technology Management Certificate, or an equivalent.
- End-user support experience.
- Excellent communication skills with the ability to communicate technological concepts to non-technical users
- High level of motivation, positive attitude, and strong sense of ownership.
- Ability to work effectively as part of a team and at an independent level.
- Understanding of support processes and methodologies.
- Understanding of networking equipment and best practices. (Firewalls, Switches, WAP).
- Microsoft SQL experience would be a definite asset.
- Customer-focused attitude and strong commitment to providing exceptional support.
**SOFTWARE/SERVICES**:
- Microsoft Windows (10/11), Windows Server
- Office 365/Microsoft Azure
- Meraki
- Active Directory/Azure AD
- Builder-specific ERP’s (FAST/Newstar)
- Dynamics 365
- Managed Engine Service Desk Plus
- MSSQL
**As a 2022 Best Managed Company, we will provide you With**:
- Flexible health and dental benefits
- Opportunity to participate in a unique Jayman Employee Investment program
- Employer matching Group RRSP program and discount programs on Jayman products
- Continuing education is a focus at Jayman, and you have the opportunity to participate in annual customized education & training
- Opportunity for growth and career advancement
- Employee Discounts
- Social Club events
- On-site gym & parking
- We thank all applicants for their interest; however only those selected for an interview will be contacted. No telephone or agency inquiries please._
-
Service Desk Technician
6 days ago
Calgary, Canada TRI Innovations Full timeAre you passionate about achieving excellence? Do you seek out opportunities to make a meaningful impact and take part in reaching new milestones? Do you value building strong relationships with your team members? If so, we would love to hear from you. As a trusted partner for our clients, we have been committed to delivering a comprehensive range of...
-
IT Service Desk Technician
2 weeks ago
Calgary, Alberta, Canada Jayman BUILT Full timeBuilder of the year 27 times. Picture a career with us.Jayman BUILT, one of Alberta's top home builders, currently has an opening for aIT Service Desk Technicianinat ourCalgarylocation.As a 2025 Best Managed Company, we will provide you with:Competitive compensation and incentive programFlexible health and dental benefitsOpportunity to participate in a...
-
IT Service Desk Technician
2 weeks ago
Calgary, AB TZ X, Canada Jayman Built Full timeBuilder of the year 27 times. Picture a career with us.Jayman BUILT, one of Alberta's top home builders, currently has an opening for a IT Service Desk Technician inat our Calgary location.As a 2025 Best Managed Company, we will provide you with:Competitive compensation and incentive programFlexible health and dental benefitsOpportunity to participate in a...
-
Help Desk Technician
2 weeks ago
Calgary, Canada CGA Medical Imaging Full timeAbout CGA Medical Imaging: At CGA Medical Imaging, we are committed to delivering exceptional diagnostic imaging services while maintaining the highest standards of patient care. We provide cutting-edge technology and a collaborative work environment where our team can thrive. We are seeking a dedicated Help Desk Technician to join our team and support our...
-
IT Service Desk Analyst-french Bilingual
1 day ago
Calgary, Canada Computer Upgrading Specialists Full timeComputer Upgrading Specialists Ltd. provides technicians for full-time, contract positions with multi-national IT companies. Our IT clients include Compugen, Insight, Softchoice, CompuCom and others. Our technicians typically work on site at Suncor, Cenovus, Alberta Government and other Fortune 500 companies. Positions typically involve 2 weeks to 6 month...
-
Service Desk Analyst
1 week ago
Calgary, Alberta, Canada ESW IT Business Advisors Full timeJob DescriptionAbout ESW – IT Business AdvisorsESW-IT is an established IT Consulting Firm providing end-to-end IT services and solutions to small, mid-sized, and enterprise businesses. At ESW-IT, we are focused on helping clients achieve their goals to drive strategic business value from IT. By combining our industry experience, technical expertise,...
-
Information Technology Analyst
6 days ago
Calgary, Canada Supreme Security Full time**Company Overview**: Supreme Security is a trusted provider of integrated security solutions, including alarm systems, CCTV surveillance, video monitoring, cloud services, and access control. With over 35 years of experience serving residential and commercial clients in the **Calgary**area, we focus on delivering reliable, high-quality technologies to...
-
Calgary, Alberta, Canada RSM US LLP Full time $68,000 - $108,500We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll...
-
Calgary, Alberta, Canada RSM Canada Full timeWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll...
-
IT Help Desk Technician
1 day ago
Calgary, Canada Logel Homes Full timeJoin our team as an IT Help Desk Technician and be the driving force behind seamless computer operations. As the go-to problem solver, you'll prioritize, resolve, and document end user help requests. From provisioning cutting-edge technology to assisting in network and server management, you'll play a pivotal role in our IT success. As the go-to problem...
