Help Desk Technician

**Role** - Reporting to the IT Manager, the Help Desk Technician Level 1 provides first-tier support for the company's IT systems. This role involves responding to technical support requests from end-users, troubleshooting issues, and resolving them efficiently or escalating to higher-level support when necessary. The Help Desk Technician Level 1 is...

**Role** - Reporting to the IT Manager, the Help Desk Technician Level 2 is responsible for resolving complex technical issues raised by end-users. This position involves troubleshooting a variety of IT problems, enhancing support processes, and acting as a lead for Level 1 and Level 2 technicians. Your expertise will play a vital role in ensuring seamless...

**OVERVIEW** Peters & Co. Limited ("Peters & Co.") is an independent, fully integrated investment dealer specializing in investments in the Canadian energy sector for over 54 years. The company provides investment services to institutional investors and private clients; employs its own sales and trading group; conducts specialized and comprehensive...

Join our team as an IT Help Desk Technician and be the driving force behind seamless computer operations. As the go-to problem solver, you'll prioritize, resolve, and document end user help requests. From provisioning cutting-edge technology to assisting in network and server management, you'll play a pivotal role in our IT success. As the go-to problem...

**Company Name**: PBS Systems **Job Location**: Calgary, Alberta **Job Type**: Full-time, Permanent **No. of Openings**: 1 **Internal Job Title**: Infrastructure - Help Desk Technician **Reports To**: Manager, IT & Infrastructure **Job Requirement(s)**: Occasional Travel within North America “PBS is the fastest growing “All Inclusive Business...

Status: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QCReport To: Director of Information Systems | Service: Information SystemsOVERVIEWReporting to the Director of Information Systems, the IT Help Desk Manager will oversee the daily operations of our help desk, manage escalations, ensure compliance with service-level agreements (SLAs), and...

Status: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QC Report To: Director of Information Systems | Service: Information Systems OVERVIEW Reporting to the Director of Information Systems, the IT Help Desk Manager will oversee the daily operations of our help desk, manage escalations, ensure compliance with service-level agreements (SLAs),...

**Key Responsibilities** - Inform customers about IT products and services - Walk customers step-by-step through the problem-solving process - Help with troubleshooting hardware and software - Follow up with customers to ensure satisfactory service - Communicate customer feedback to the appropriate internal team members **Skills and qualifications** -...

Axlenova Transport is seeking a dedicated and knowledgeable **Help Desk Agent** to join our dynamic team. In this role, you will provide exceptional support and assistance to our users, ensuring seamless communication and problem resolution. **Key Responsibilities** - Diagnose and resolve hardware and software issues. - Document and track incidents in our...

The Student Services department's role in student success is to create a culture and environment that unleashes the full potential of all the students at SAIT. Our primary goal is to support Student-First Culture, by focusing on student success and mobilizing all campus community members in this shared goal. The Opportunity The Reg Erhardt Library...