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Front of House Team Member

3 weeks ago

Oakville, Canada Fresh Kitchen + Juice Bar Full time

**Location**:
Fresh Oakville (215 Lakeshore Road East, Oakville, ON, L6J 1H7)

**About Fresh**:
Since our launch almost 30 years ago, we’ve made it our mission to prove that a plant-based diet can be satisfying, energizing, and undeniably delicious. Every day, our talented and dedicated staff share their passion and positive energy with our community to bring the quality you know and love to our plates.

Being a part of the Fresh team means more than just being an employee, it means becoming part of the Fresh community - a place where you can be authentically you and surround yourself with a team that is welcoming, inclusive and fun.

**Position Overview**:
Our Front of House teammates play the critical role of creating memorable guest experiences. They do so through demonstrating hospitality from the moment the guest arrives to the moment they leave. Whether working as a host, cashier or bartender, this role could involve greeting and seating guests as well as tracking reservations, to preparing our signature drinks to specification and in a timely manner.

**What’s In It For You?**:
Fresh Kitchen + Juice Bar values resilience, accountability, and inclusivity. Our culture of trust allows our employees to find satisfaction in working hard as a fun, diverse team, with ample room to grow**. **Our employees are motivated by the positive brand and continuous career growth. We offer:

- Increased compensation - Paid breaks and tips
- Discounted meals during work and outside of work hours, including 20% off at participating Recipe brands and other exclusive retail discounts
- Employee Health Plan - Available after one month, includes coverage for vision, dental, massage, mental health resources, employee assistance program and more
- Growth & learning opportunities - Consistent training on various topics to support continuous career development into positions of leadership
- Casual & inclusive environment - Warm, friendly and welcoming workplace for everyone to be their authentic self
- Flexible hours

**What Are We Looking For?**:

- Open and flexible availability, including evenings and weekends
- Able to complete physically demanding tasks - standing for long periods, lifting 50 lbs, bending and reaching, etc.
- Comfortable with handling a knife
- Experience working in a kitchen, restaurant, or fast food chain (bonus)

**Summary of Responsibilities**:

- Checks the quality of each menu item before serving
- Labels bags and communicates with drivers for take out and delivery orders clearly
- Packages orders to ensure safe transport by using the proper size bag, box, etc.
- Accepts and unpacks dessert, retail and beverage ingredient deliveries
- Ensures a smooth service by being resourceful when problems arise
- Prepares alcoholic and non-alcoholic drinks quickly without sacrificing quality
- Provides customer satisfaction by assembling and serving drinks
- Maintains a clean and sanitary work station as you go
- Adheres to outlined healthy and safety procedures
- Ensures a smooth service by completing inventory counts
- Articulates product knowledge clearly to coworkers and guests
- Memorizes menu items and ingredients to ensure consistency and accuracy
- Communicates openly with FOH and BOH about shortages and assistance

**Equal Opportunity Employer**:
**Application Tips**:

- Check your spam and junk folders to ensure no communications for an interview, phone screen etc are lost.
- Know your availability such as the day or week you’d be able to start working.