Clinic Administration Coordinator

**Job description**

**Are you a professional, detail-oriented person with a passion for education and administration? The Vancouver College of Massage Therapy is looking for a Clinic Coordinator to join our best-in-class massage therapy college**

**ABOUT YOU**

You are a self-starter who brings a human-first approach to your work. Your exceptional organizational skills keep your projects on track and you are not afraid to ask questions You are a natural problem-solver and deliver solutions using common sense and initiative. You are the true definition of an executor, following processes diligently and efficiently to get results. You speak with confidence and understand the importance of your role in representing the college.

We are looking for that special someone to join our team, someone who makes things happen, has a bunch of common sense, and great attention to detail.

**YOUR RESPONSIBILITIES**

As a Clinic Coordinator, you are a key member of our clinic internship department, executing day-to-day clinic operations and supporting the clinic team in many different areas through the following responsibilities:
**1. DOCUMENTATION**:Maintain and update student clinical records in an online database and track instructor documentation. Prepare detailed, complex excel reports such as completed clinic hour, absence, clinic dashboard, patient management reports, etc., update clinic forms.

**2.** **SCHEDULING**: Create detailed, complex student schedules. Manage both student intern and clinic instructor absences, shift changes and coverage. Schedule treatment visits, clinical student evaluations, etc.

**3.** **DATABASE MANAGEMENT**:Onboard, coordinate and set-up interns in Jane, an online practice management system, manage all student clinic documentation submissions and student bios. Audit student files on a regular basis to maintain accuracy.

**4. CLINIC OPERATIONS**:Manage the day to day operations of the clinic including inventory, equipment and laundry, ensure that clinic operations are efficient and organized.

**5. CLINIC ATTIRE AND PHOTOS**: manage clinic shirt and college swag orders, organize photo day for new interns.

**7. COORDINATION**:Co-ordinate outreaches, including contracts, staffing and students, and manage rollover between semesters

**8.** **PATIENT CARE MANAGEMENT**: Manage google and Jane reviews, patient complaints and concerns.

**9. ACCOUNT RECEIVABLE**: oversee patient billing, late cancellation/no show fee adjudication.

**HOW YOU STAND OUT**
- You have advanced competency working with Jane and Excel.
- You have previous experience with complex scheduling, file management and data entry.
- You have a meticulous eye for detail and can think for yourself.
- You have previous experience working in professional office administration.
- You have excellent computer skills with extensive knowledge of Microsoft Word, Excel and other administrative programs.
- You are that go to person in the office that others rely on.
- You are organized, efficient and proactive.
- You are customer centric and consistently provide a high level of service.
- You are a self-starter and natural problem solver who requires little supervision.
- You exude professionalism and are an exceptional English communicator, both verbal and written.
- You excel in a fast-paced environment and maintain composure under pressure.
- You follow process diligently, identifying opportunities for improvement.
- You maintain discretion and confidentiality in all situations.

**ABOUT US**

Founded in 2006, Vancouver College of Massage Therapy is the leading massage therapy college in North America with the highest pass rates on CMTBC’s registration exams of any massage school in B.C. In addition to the college, we have a 15 room on-site massage clinic. We are dedicated to educational excellence and ensuring that each of our students graduates with the knowledge, experience and professional skills needed to succeed in the massage therapy profession. Our mission is to provide superior education in a supportive and collaborative learning environment, and we need your help. **Join our growing team as an Clinic Administrative Coordinator**

**WHY JOIN VCMT?**

At VCMT, you’re more than a number - you’re a member of the VCMT community of staff, instructors, students and alumni who care about each other. In addition to being a member of our great team, we are excited to offer the following benefits:

- Competitive compensation based on experience.
- Opportunities for growth.
- Supportive, collaborative environment filled with genuine comradery
- Free massages at our on-site clinic

**If you are a resourceful individual looking to take the next step in your administrative career, we want to hear from you**

**Job Types**: Full-time, Permanent

**Salary**: From $45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- administrative: 2 years (req