Clinic Operations Manager

2 days ago

Vancouver, Canada Naturopathic Health & Wellness Clinic Full time

**Job Overview**

**Responsibilities**
- Oversee day-to-day clinic operations and administrative functions, ensuring a high standard of efficiency and client experience
- Lead, mentor, and support front-desk and administrative staff to foster a service-oriented, collaborative culture
- Manage inventory systems, supplier coordination, and purchasing to ensure uninterrupted service delivery
- Interpret and track P&L statements, clinic budgets, and operational spending in collaboration with finance partners
- Ensure compliance with healthcare regulations and maintain robust documentation and EMR integrity
- Implement and refine SOPs, internal workflows, and cross-functional operational systems
- Support clinic marketing initiatives, client retention efforts, and act as a liaison for escalated client concerns
- Minimum 5 years of operations management experience in a clinical or healthcare setting is a must.
- Post-secondary education in business, healthcare administration, or a related field.
- Familiarity with healthcare regulations and compliance standards
- Ability to develop and implement operational policies and procedures
- Experience in staff training and development
- Proven ability to manage complex operations with strong attention to detail and a strategic mindset.
- Experience leading and developing teams in a fast-paced, patient-focused environment.
- Exceptional written and verbal communication skills, with a high degree of emotional intelligence.

Join our team as we strive to provide exceptional care while maintaining an efficient clinic environment. We look forward to welcoming a passionate Clinic Operations Manager who is committed to excellence in healthcare delivery.

Pay: $75,000.00-$80,000.00 per year

**Benefits**:

- Paid time off

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- medical clinic management: 5 years (required)

Work Location: In person

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