Clinical Intern

5 days ago

Vancouver, Canada Skylark Counselling Clinic Full time

**Please upload your resume and cover letter if you are interested in joining our amazing team :)**

Qualifications:

- Bachelor Degree in Psychology or Master’s Degree in Counselling Psychology;
- Minimum 2-3 years clinical/mental health experience with multiple populations.
- Mental health certifications/courses are an asset.
- Crisis Line experience is an asset.
- Jane experience is an asset.

Shift Expectations (To start January 2025):

- 5 shifts a week with a Thursday-Saturday schedule. Shifts have set hours ranging from 8AM-10:00PM. Schedules are consistent.
- Performs clinical billing tasks and connect with billing lead and accounting on supporting our clients with insurers, direct billing, and daily billing tasks.
- Performs client case management with an assigned caseload of clients to support throughout their mental health journey at the clinic.
- Coordinates, monitors, assigns and documents client and clinical care activities.
- Acts as a liaison between clients, client families, and health care professionals.
- Collects and inputs client data, insurance information and financial information into Jane app.
- Ensures efficient billing and maintenance with Jane app, prepares reports as needed.
- Project development, implementation, execution, and evaluation (community engagement projects, advertising projects, etc.).
- Works to create efficient systems and workflows within the clinic.
- Innovate ways to improve the quality of client care provided by our company.
- Attends All-Staff meetings and stays up-to-date on business initiatives related to the clinics.
- Assists with staffing processes and procedures (e.g., onboarding preparations, training, etc.).
- Provide crisis intervention and resources.
- Other clinical and administrative duties.

Strong interpersonal skills, exceptional level of quality and attention to detail, problem solving and identification, creativity in marketing strategies, ability to work independently, multitasking and organization, sound clinical judgment, exceptional level of quality and attention to detail, intuitive and sensitive to context, proactive, and ability to build strong relationships with clients and staff, team-oriented attitude, exceptional communication skills.

Knowledge & Abilities:

- High attention to detail
- Strong understanding of mental health and DSM-5 terminology
- Ability to communicate mental illnesses and recovery/treatment options effectively, both verbally and in writing
- Innovative thinker with strong conceptual and problem-solving skills
- Ability to work under pressure and react effectively to emergency situations, such as suicidal behaviour or crisis
- Ability to work independently and as part of the team
- Ability to prioritize, take initiative, and be flexible
- Knowledge of other health disciplines and community resources
- Computer literacy to operate Jane app, Excel, Microsoft Teams, Canva, etc.
- Willingness to work with a culturally diverse population is required

**Job Types**: Full-time, Permanent

Pay: $23.50 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Clinical or Helping Position: 2 years (required)

Work Location: Hybrid remote in Vancouver, BC

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