Front Office Assistant

2 weeks ago


Red Deer, Canada Hearthstone Property Management Inc Full time

We are looking for the right person to join our team in a very interesting industry.

**Position summary**:
You will be the ambassador of our company’s first impression on guests and visitors. It is your foremost responsibility to compassionately greet all incoming guests, visitors and customers, help them with directions or any appropriate information that they need while maintaining a high level of confidentiality. You will be professionally answering phone calls in a polite tone and redirecting calls to the respective departments. You will perform various front desk duties including filing, handling and redirecting mail, taking payments, communicating with tenants and clients, etc.
- Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and departments.
- Greet visitors/guests/members professionally, determining the nature and purpose of visit
- Direct and escort visitors/guests/members to appropriate destination or waiting rooms|
- Collect, sort, distribute and prepare correspondence, mail, messages and courier deliveries
- Schedule appointments maintaining & updating calendars, reminding respective personnel of the appointments
- Create and maintain database for documents including live spreadsheets **Receive payments and record receipts**

**Requirements**:

- Education: High School Diploma/G.E.D
- Experience: 1-2 years of related experience. (Experience in an office environment will be preferred)
- Ability to build positive relationships with a high level of interpersonal skills.
- Excellent talent to interact with people in a positive and courteous manner **Strong written and verbal communication skills**:

- Ability to prioritize tasks according to importance in a fast paced environment
- Multi-tasking capability without compromising on quality
- Must be proficient in handling office equipment including multiple lined telephones, printers, photocopy machines, etc.
- Dependable, punctual and able to work in flexible working hours at month-end

Only those selected for an interview will be contacted.
Thank you for your time and interest.

Pay: $19.00-$21.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person



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