Administrative Sales Assistant

2 weeks ago

Kitchener, Canada Fit Body Boot Camp Full time

This role is responsible for ensuring a positive, dynamic experience that exceeds the expectations of both potential and existing members. As the first point of contact and first impression of our Fit Body Boot Camp facilities, they are responsible for passionately portraying our fun, energetic, inviting, and family-like culture.

They are responsible for the successful conversion of inquiries into trials and the onboarding of new members. They recommend additional programs, supplements, and training in the best interest of the members.

As needed, they address member concerns, communicate our core values and enforce our facility policies.

In this role, they are responsible for the organization of incoming prospect and member information across multiple facilities to ensure it flows in a proper manner to be congruent with communication.

**Fit Body Boot Camp team members must**:

- have a passion for helping others.
- have the desire and ability to make people feel special.
- have emotional intelligence with great listening skills.
- be outgoing and energetic.
- be organized with a high attention to detail.
- be a persistent problem-solver.
- be a reliable, self-starter who takes initiative.
- be coachable and eager to learn.
- be able to work both independently and within a team environment.
- be willing to go above and beyond.
- be a leader and team player.
- be confident and open minded.
- be willing to give and accept feedback.
- be willing to evolve and change with industry and business demands.

**Outcomes**:
The Administrative Sales Assistant is responsible primarily for the successful achievement of the following outcomes:

- Convert leads (inquiries) into trials = 5/week/location
- Maintain ‘Past Due’ accounts of less than 1% gross billing
- Membership management entries completed within 24 hours.

**Essential Duties and Responsibilities**:
The Administrative Sales Assistant responsibilities may include in part, but not limited to:

- Complete new prospect booking process.
- Input memberships into company platforms/databases.
- Answer member questions, manage changes/requests.
- Reach out to members - Proactive motivation/Accountability.
- Update weekly reports for facilities.
- Contact delinquent and expired accounts to achieve desired outcome as stated.
- Manage Social Media groups/posts/videos.
- Create/celebrate member achievement posts/videos for social media sites.
- Aid in organization of Challenges, themed workouts, charity/community events.
- In-house marketing/selling/up-selling programs in best interest of members.
- Participate in leadership meetings as required.

This position is part time at 20 hours per week to start, with potential for growth and becoming full time. We’re excited to add another member to our incredible team

Personal development is greatly valued and practiced on our team.

Would you like to make a positive impact in your community? Join us...together we **will **make a difference

**Job Type**: Part-time

**Salary**: $18.00 per hour

**Benefits**:

- Casual dress
- On-site gym
- Paid time off
- Store discount
- Work from home

Schedule:

- Day shift
- Monday to Friday

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