People & Culture Manager

We are proud to offer services on the traditional, ancestral, and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), Sel̓íl̓witulh (Tsleil-Waututh), kʷikʷəƛ̓əm (Kwikwetlem), sq̓əc̓iy̓aɁɬ təməxʷ (Katzie) and Kwantlen First Nations.

**Summary**:
The Manager of People & Culture provides strategic direction, leadership, and operational support to various functions, including Recruitment and Retention, Occupational Health and Safety, Training & Development, Payroll and Benefits, Performance Management, Labour Relations, Employment Law and general human resources operations.

Reporting to the CEO, the Manager of People & Culture is a member of the Executive Leadership Team and works collaboratively with other leadership members to ensure a high level of professionalism and adherence to the Agency values and mission from an employee-focused lens, including staff safety, wellness and development. This role oversees 2 to 3 human resources / operations staff.

**Responsibilities**:

- Drive initiatives, activities, and programs to retain, recognize, engage, and develop employees.
- Actively engage and provide strategic advice to the CEO and Leadership team.
- Provide coaching and support to leadership on HR related matters
- Oversee, create, and implement HR administrative duties to ensure accurate tracking and file maintenance.
- Arrange and/or deliver equity, diversity and inclusion training for leaders and staff
- Maintain, update, and ensure compliance and implementation of HR policies, programs, and related procedures and practices.
- Ensure consistency with all legislative and/or collective agreement requirements and provisions.
- Liaison with union representatives, leadership, and employees on various labour-related matters, including negotiating local issues agreements.
- Provide advice and support as per Employment, Labour, and Collective Agreement standards.
- Support and participate in conflict resolution, disciplinary process, grievance and/or arbitration.
- Provide employee coaching and support on matters such as disability management, personal and professional development, benefits plans, retirement, etc.
- Participation in risk prevention (WorkSafeBC), OHS, and quality assurance accreditation activities.
- Act as a confidential resource for employees.
- Develop succession and mentorship programs
- Other related duties.

**Job Preferences**:

- Diploma and/or degree in related fields of Business Administration, Human Resources, Operations, or similar
- 5+ years of experience in Human Resources or Operations
- 2+ years managerial/leadership experience
- CPHR professional designation or working towards it considered an asset
- Experience working within a unionized environment considered an asset
- Experience working in a community social services setting considered an asset
- Knowledge of employment legislation including the BC Employment Standards Act, BC Human Rights Code and Workers Compensation Act.
- Solution-oriented and an ability to prioritize demands and manage expectations.
- Demonstrated developmental management skills and interpersonal skills to cultivate a positive work environment.
- Satisfactory Criminal Record check.

**Benefits**

Be part of a grass roots community-based agency committed to developing and strengthening our community together.

As a valued WFC employee, you will receive:

- Competitive wages and extended health and dental package paid 100% by the employer, starting from your first day
- Start at 18 days’ vacation, which increases the longer you stay
- 3 Personal days, plus 12 Sick/Wellness days per year
- Paid Cultural Celebration Day to use any day of the year
- Enrollment in the Municipal Pension Plan, upon eligibility
- Flexible work schedule; hybrid environment (office + work from home)
- Paid education and training allowance

**About Westcoast Family Centres**

Westcoast Family Centres Society (WFCS) is a multi-service community-based non-profit organization delivering child-centered, evidence-based programs and services to children and families in the Lower Mainland. Our mission is to strengthen and develop healthy relationships between children, their families, and their communities. Our programs and services aim to address the unique and varied challenges faced by vulnerable families.

Westcoast Family Centres Society has programs in Vancouver, the North Shore, Tri Cities, and Ridge Meadows. Our head office is located in Vancouver near the Renfrew Skytrain Station.

Joining the WFC team is an opportunity to be a part of a team where your skills and knowledge will make a positive impact in the lives of children and families.