Office Administrator

7 days ago

Calgary, Canada IBEX Enterprises Full time

**About Us**:
Ibex Enterprises is a Calgary-based wholesale distributor representing top-quality brands like **Festool, Sia, VSM, and Lamello**. We supply professional tools and materials to dealers and trades across Canada.

We’re a small, friendly team that values reliability, teamwork, and great customer service. If you like variety in your workday and enjoy keeping things organized and moving smoothly, this could be a great fit for you.

**Position Overview**:
We’re looking for a **full-time Office Administrator / Order Desk & Shipping Associate** to join our Calgary office. This position involves a mix of **customer service, order processing, shipping and receiving, and general office support**.

You’ll be the go-to person for handling customer orders, coordinating shipments, and helping keep our operations running efficiently.

**Key Responsibilities but are not limited to the following**:

- Process invoices, billing, some A/R duties
- Sales on site and possibly off site
- Provide excellent customer service and product information
- Track shipments for on time delivery
- Prepare and print shipping labels, packing slips, and courier paperwork
- Receive incoming shipments, verify packing slips, and restock inventory
- Maintain organized order and shipping records
- Support the sales team with follow-ups and administrative tasks
- Keep the office organized and help with day-to-day administrative duties

**What We’re Looking For**:

- Previous experience in **office administration, shipping/receiving, or order desk** roles
- Strong front desk experience with excellent phone etiquette for customer interactions.
- Exceptional communication skills to facilitate collaboration within the team and with external partners
- Strong organizational skills to manage multiple tasks efficiently while maintaining attention to detail
- Experience with **InFlow**Inventory system
- Competence in filing systems for efficient document management
- Ability to work independently, as well as part of a team
- Strong attention to detail and organization
- Sales experience, great communication and client centric skills
- Proficient with computers and basic office software (training provided on our systems)
- Ability to multitask, prioritize and problem solve
- Knowledge of tools, construction, or industrial products is a plus (but not required)

**What We Offer**:
Full-time, Monday to Friday (no weekends)
Competitive hourly wage
Friendly, family-oriented work environment
Opportunities for growth and learning
Health and Dental Benefits

**How to Apply**:
Pay: $15.79-$24.45 per hour

Expected hours: 35 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Work Location: In person

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