Dispatch Assistant

1 week ago

Coquitlam, Canada Overhead Door Co of Vancouver Full time

Overview:
ABOUT OVERHEAD DOOR CO OF VANCOUVER

With over 60 years in business, Overhead Door Co of Vancouver (OHD) has installed and serviced all types of overhead doors, garage gates and more. We are a family-owned and operated company, providing the best service and most experienced technicians in Western Canada. Holding the only distributorship of Overhead Door products in BC, OHD is proud to be part of a company that has created, named and led an entire industry with continuous innovation and design.

**We do safe. We do quality. We do it right. We are family. **That is what OHD is all about. Each day, our team shows up and embodies these values. It is because of this, that our team has an average tenure of over 15 years with the company and is helping us to continue to grow and expand year-over-year.

**Duties**:

- Provide assistance to the lead Dispatcher in all aspects of the day-to day functionality of the position.
- Assist & provide backup to generating the following day’s schedule for technicians for their daily assigned
- Handle incoming Service calls and generating service requests from customers following OHD’s procedures and protocols as it relates
- Assisting lead with assigning current day’s received service requests (calls) to a technician based on the technician’s skill set and work requested/required.
- Contacting customers to schedule planned maintenance (PM)or to attend to complete approved quoted repairs.
- Perform data entry tasks accurately and efficiently
- Operate phone systems to communicate with drivers and customers

**Skills**:

- 1 year of customer service, reception, or administrative experience
- Familiarity with computers, MS Office, and an ability to learn new technologies
- Customer service focus for both internal and external customers
- Team player with effective communication skills
- Self-directed time-management skills
- Ability to multi-task in an often high-pressure environment
- Excellent communication skills

We are committed to the professional development of our employees and believe in promoting within. The Assistant Dispatcher role offers a clear path for career advancement, with the potential to grow in the department. This is an excellent opportunity for someone looking to expand their career in a supportive and growth-oriented company.

Pay: $20.00-$22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- dispatching: 1 year (required)

Work Location: In person

  • Administrative & Dispatch Assistant

    7 days ago

    Coquitlam, Canada Overhead Door Co of Vancouver Full time

    Overview: ABOUT OVERHEAD DOOR CO OF VANCOUVER With over 60 years in business, Overhead Door Co of Vancouver (OHD) has installed and serviced all types of overhead doors, garage gates and more. We are a family-owned and operated company, providing the best service and most experienced technicians in Western Canada. Holding the only distributorship of...

  • Dispatch Assistant

    3 days ago

    Coquitlam, BC VK Z, Canada Clark Freightways Full time

    Full-Time Dispatch Assistant Monday to Friday – 06:00AM-2:30PMAbout Us:Clark Freightways is a leading BC-based freight carrier, privately owned and operated since 1957. Consistent practice of our founding values of Integrity, Accountability and Teamwork has helped us build our reputation as a reliable freight carrier, and a fair employer.We are looking for...

  • Dispatcher

    2 weeks ago

    Coquitlam, Canada Standard Truck & Crane Ltd. Full time

    Standard Truck & Crane Ltd. is looking for an experienced Dispatcher with a strong work ethic. This position will require an individual who can be enthusiastic, organized, detail-oriented, self-motivated, a team-player and able to work in a fast-paced environment with mínimal instruction. - Must be able to schedule/secure loads as well as possess the...

  • Dispatcher

    1 week ago

    Coquitlam, Canada CLARK FREIGHTWAYS Full time

    **Full-Time Dispatcher** **Monday to Friday - 4:30AM-1:00PM** **About Us**: Clark Freightways is a leading BC-based freight carrier, privately owned and operated since 1957. Consistent practice of our founding values of _Integrity, Accountability and Teamwork_ has helped us build our reputation as a reliable freight carrier, and a fair employer. **What...

  • Dispatcher

    5 days ago

    Coquitlam, Canada Waste Control Services Full time

    Dispatcher Job Description Waste Control Service (WCS) is a private, locally owned, and operated recycling and waste management company offering solutions for sustainable management of all things waste. We offer collection services and consultation for both residential communities as well as commercial, industrial, and institutional organizations...

  • Dispatcher

    1 week ago

    Coquitlam, Canada Waste Control Services Full time

    Dispatcher Job Description Waste Control Service (WCS) is a private, locally owned, and operated recycling and waste management company offering solutions for sustainable management of all things waste. We offer collection services and consultation for both residential communities as well as commercial, industrial, and institutional organizations...

  • Dispatcher

    1 week ago

    Coquitlam, Canada Waste Control Services Full time

    Waste Control Service (WCS) is a private, locally owned, and operated recycling and waste management company offering solutions for sustainable management of all things waste. We offer collection services and consultation for both residential communities as well as commercial, industrial, and institutional organizations exclusively in the Greater Vancouver...

  • Truck Dispatcher

    3 days ago

    Coquitlam, Canada CLARK FREIGHTWAYS Full time

    **Full-Time Truck Dispatcher** **Monday to Friday - 11:0AM-7:30PM** **About Us**: Clark Freightways is a leading BC-based freight carrier, privately owned and operated since 1957. Consistent practice of our founding values of _Integrity, Accountability and Teamwork_ has helped us build our reputation as a reliable freight carrier, and a fair...

  • Dispatcher

    1 week ago

    Port Coquitlam, Canada CustomAir Full time

    At CustomAir “The Difference is Service”. We exceed the expectations of our customers at every opportunity, which is why we are the technical leaders in the commercial/industrial HVAC and Refrigeration industry. We take pride in bettering the lives of those we have the privilege to serve, and as a result our employees are extremely important to our...

  • Tow Truck Dispatcher

    3 days ago

    Port Coquitlam, Canada Benjamin Towing Full time

    Benjamin Towing has been one of the most reliable local facilities in Tri-City for more than 17 years.We are seeking a reliable Tow Truck Dispatcher to join our team. This role involves coordinating towing services and ensuring efficient operations. **Responsibilities**: - Dispatch tow truck operators to service calls promptly and effectively. - Manage...