Medical Office Administrator

2 weeks ago

Cornwall, Canada Lifestyle Hearing Full time

At Lifestyle Hearing, a division of WS Audiology, we're passionate about bringing Wonderful Sound for All. It's a passion that our clients experience in every clinic interaction as our team members bring energy, excitement and empathy to everything they do. _

We are seeking a Bilingual Medical Office Administrator (Client Care Coordinator) in Cornwall, ON for a permanent full-time opportunity.

**The benefits of working with us**:

- Competitive compensation package
- Comprehensive, employer-funded benefits package
- Healthcare spending account
- RRSP program + employer match
- Paid vacation and personal days
- Profit-sharing programs
- Education assistance program
- Annual health & wellness benefit program
- Mentorship and development opportunities

**What you will do**:

- Ensure that clients’ needs are met in a timely manner and they experience exceptional customer service (walk-ins, referrals, etc)
- Schedule and maintain client appointments and client files using our scheduling and patient database (TCM)
- Manage invoicing and accounts receivables based on client purchases and insurance claims 
- Willingness to learn basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions and ability to make relevant recommendations on our products/services based on client needs

**Requirements/Qualifications**:

- High School Diploma or equivalent 
- Experience in customer service and administration with an emphasis on sales  
- Experience working with geriatric population is an asset 
- Excellent oral and written communication skills in English and French, and ability to establish and maintain a professional rapport with clients and co-workers 
- Strong computer skills, with experience in the Microsoft Suite (e.g., Outlook, Excel, Word) 
- Strong multi-tasking, organization and time-management skills

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Language**:

- French (preferred)

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