Financial Services Manager

2 days ago

Gloucester, Canada Alpha Auto Group Full time

Alpha Auto Group ("AAG") is a growing and nationally focused auto dealer group based in Toronto, with various locations across Canada and the USA. AAG’s mission is deeply rooted in delivering best in class service for our valued customers by putting our customers first through world class service. With the ever increasing demand for support and service in the auto industry, our **Ogilvie Subaru **location is looking for **Financial Services Manager **to join their team. ** **_**Please know that the compensation for this role is fully based on a commission based bonus structure. The salary range in the posting may not accurately reflect what one could make in this role.**_ **Responsibilities** - Understand clients' needs and concerns, build sustainable relationships with customers, and provide accurate information about each vehicle. - Preparing and securing financing, offering credit insurance, extended service contracts, and vehicle protection packages. - Prepare and secure financing, offer credit insurance, extended service contracts, and vehicle protection packages to customers. - Verify sales information, determine the need for financing, and prepare financing and legal documents. - Sell products and services, maintain customer rapport, answer questions, provide information, and resolve discrepancies. - Maintain a satisfactory Customer Satisfaction Index and comply with federal, provincial, and local regulations. - Present additional products to clients, explain and demonstrate financial options to customers, deal directly with lenders and financial institutes, and prepare and document any/all documentation for final delivery. - Meet and exceed set sales goals, adhere to a standard of professional ethics, be knowledgeable of provincial regulations, and maintain good lender relations. **Qualifications** - Deep passion and interest in human centered customer experience. - Car sales experience or equivalent work experience. - OMVIC License and a valid class "G" driver's license. - Strong financial services and automotive industry background with excellent analytical and problem-solving skills. - Excellent communication skills (both written and oral) and a customer-centric mindset. - Strong relationship building skills and high level of personal integrity. - Ability to handle confidential matters and show an appropriate level of judgement and maturity. - High level of self-motivation, accountability for goals/targets, and desire to earn above-average income. - Highly computer proficient with solid organizational skills. - Coaching skills and the ability to practice established tools and methods effectively. **Salary**: $76,000.00-$125,000.00 per year **Benefits**: - Extended health care - On-site parking Flexible Language Requirement: - French not required Schedule: - Monday to Friday - Weekend availability Supplemental pay types: - Bonus pay - Commission pay Ability to commute/relocate: - Gloucester, ON K1B 3M8: reliably commute or plan to relocate before starting work (required) **Experience**: - automotive finance: 2 years (preferred) Licence/Certification: - OMVIC (required) - Drivers Licence (required) Work Location: In person

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