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Front Desk Administrator

3 weeks ago

Mississauga, Canada Prep Doctors Full time

**KEY JOB FUNCTIONS**
- Provide pleasant customer experience, and build lasting positive impressions by catering to client needs
- Routing and escalating calls as per the internal procedure to assist in resolving client issues
- Scan/Photocopy and organize documents
- Send/receive mail
- Reporting /Documentation
- Compiling data to assist in policy adjustment/special accommodations
- Troubleshoot basic issue
- Assist other teams with event/course planning and implementation as needed
- Assist with other operational tasks as required to ensure mínimal interruption to services
- Able to work in a high-paced environment

**BASIC SKILL LEVEL REQUIREMENTS**

Education: Completed a related Degree, Diploma, or Program. Experience in Administration

Experience: Minimum of 5 years of working as a receptionist or administrative assistant.

**ASSETS**
- Keyboard Typing
- Communication skills. Proficiency in multiple languages (English is a must)
- Skilled in using the Microsoft Office Suite of products (i.e. Office, Outlook, Excel, etc..)
- Experience working in an Academic institution
- Flexible hours are a plus as overtime work may be required during peak seasons
- Multi-tasking is a must

**WORK ENVIRONMENT**

Physical Environment Offices, Classroom, and labs

Hours Regular Business hours. 8 hours/day. Evening and weekend shifts availability needed.

**ORGANIZATION STRUCTURE**

Please note that any offer of employment will be conditional upon a background check, including a criminal record check.

/ Part time

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8-hour shift
- Weekend availability
- Ability to commute/relocate:
Mississauga, ON: reliably commute or plan to relocate before starting work (required)

**Education**:
Secondary School (preferred)

**Experience**:
Front desk: 5 years (required)

Administrative experience: 5 years (required)

Shift availability:
Evening Shift (preferred)

Day Shift (preferred)

Work Location: In person

**Industry**
- Higher Education

**Employment Type**

Full-time

**Job Types**: Full-time, Part-time, Permanent, Internship / Co-op

Expected hours: No less than 10 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Mississauga, ON L4W 2P5: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What is your availability Monday-Sunday?

**Education**:

- Secondary School (required)

**Experience**:

- Front desk: 1 year (required)
- Administrative experience: 3 years (required)

**Language**:

- English (preferred)

Work Location: In person