Front Desk Administrator

3 days ago

Mississauga, Canada Smash Sports Full time

**Job Overview**

We’re looking for a reliable and customer-focused **Front Desk Administrator** to join our team If you’re organized, friendly, and thrive in a fast-paced environment, we want to hear from you.

**Responsibilities**
- Manage incoming calls, appointments, and inquiries
- Managing court bookings, efficient court utilizations, class scheduling etc.
- Ensuring equipment availability, and adherence to service quality standards across all activities.
- Managing and maintaining accurate inventory records, including stock levels, reorders, and stock rotation.
- Overseeing the day-to-day operations, including processing transactions, handling payments, and maintaining accurate sales records.
- Overseeing the entire facility, including courts, studios, common areas, restrooms, and amenities, is clean, safe, and well-maintained and reaching out to other teams for necessary arrangements.
- Assisting with the planning, promotion, and execution of tournaments, leagues, and special events across all sports offered.
- Ensuring that the facility adheres to all health, safety, and regulatory guidelines.
- Supporting Smash Sports with any new initiatives, programs, or expansion efforts.
- Providing product recommendations and exceptional customer service.
- Addressing customer inquiries and resolving issues promptly.

**Requirements**:

- Strong interpersonal and communication skills, both verbal and written.
- Ability to work weekday evenings, with flexibility for mornings or weekends
- Previous front desk, admin, or customer service experience a plus
- Excellent problem-solving abilities and quick thinking.
- Proficient in using operational management software and Microsoft Office Suite.
- Ability to work under pressure and adapt to changing priorities.

Join us in this exciting opportunity to lead our operations team towards achieving excellence

**Job Types**: Full-time, Part-time

Pay: $1,800.00-$2,200.00 per month

Additional pay:

- Overtime pay

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

Expected start date: 2025-07-21

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