Coordinator

2 days ago


Dartmouth, Canada Support Services Group Cooperative LTD Full time

**Job Summary**

The Coordinator oversees and manages the day-to-day support of the Members. The Coordinator is responsible for ensuring that all Members have the support they need in accordance with their approved care plan.

**Reporting Relationships and Roles**

The Coordinator internally communicates with all areas within the organization. The Coordinator reports to the Senior Coordinator.

**Primary Duties and Responsibilities include**:

- Supervise the Team Leaders and the Support Workers to ensure that organization’s policies and procedures are followed
- Communicate policies and procedures to the Support Workers
- Ensure that safe work procedures are followed
- Fully support the goals, objectives and mission statement of SSG
- Establish and maintain open lines of communication with Support Workers and Team Leaders
- Interact on a regular basis with the Support Workers, communicate expectations and provide timely feedback
- Promote effective working relationships and positive work environments while working with the Support Workers, the Members, families and other employees
- Make sure that care plans are understood and followed by the Support Workers
- Meet on a regular basis with the Support Workers, Members and families
- Ensure adherence to the standards of care as set by Department of Community Services (DCS)
- Communicate with the DCS in a timely manner and ensure that all government and reporting requirements are met
- Ensure communication on a regular basis with DCS Care Coordinators assigned to the Members
- Provide a quarterly report to, and attend meetings for, the Management Advisory Committee
- Attend and contribute in a positive manner at Coordinator meetings and special organizational events
- Ensure and organize orientation of Support Workers
- Schedule shifts for Support Workers
- Organize training
- Cover shifts if no other option available
- Carry and use organization cell phone
- Carry and use emergency cell phone on a rotational basis
- Ensure that employee payroll information is accurate, approved and forwarded to Payroll in a timely manner
- Hire Support Workers, as required
- Conduct performance evaluation of Support Workers prior to the end of their probationary period and submit all required documents to the Human Resources department
- Conduct annual performance reviews at the end of the fiscal year and submit all required documents to the Human Resources department
- Terminate Support Workers, as required
- Cooperate with the Joint Occupational Health and Safety Committee or representative
- Build relationships with the Members, families and Support workers of SSG
- Accurately complete Member billings on a monthly basis
- Ensure that Member accounts and spending are supervised and accurately recorded, where appropriate
- Interact effectively with the Members in his/her home and community
- Support the participation in recreational/social activities with the Member based on his/her care plan
- Ensure that support plans are in place and review on an ongoing basis, at least annually
- Investigate work-related incidents/accidents in a timely manner
- Obtain and maintain 7 Core Competencies
- Perform duties assigned by the Senior Coordinator that reasonably relate to achieving your performance goals

**Job Type**: Permanent

**Salary**: $12,676.00-$54,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flextime
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability

COVID-19 considerations:
All new hires are required to be fully vaccinated. PPE is provided. Voluntary rapid tests are available.

Application question(s):

- Reside within the Halifax Regional Municipality?

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Human Services or relevant field: 3 years (preferred)

Willingness to travel:

- 50% (preferred)


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