Administrative Assistant

**ABOUT US**:
Hands TheFamilyHelpNetwork.ca is an organization working to create a better day today and tomorrow for our clients, families, and communities. We are dedicated to improving the life experiences of families, children, youth and adults with mental health concerns or a developmental disability, by providing them with help and support in facing and working through social, emotional, behavioural, physical, and developmental difficulties.

Our professional team helps more than 11,000 individuals in North Bay, Nipissing, Muskoka, Parry Sound, Timmins, and Northern Ontario each year. We provide quality clinical, navigation and professional support in the areas of autism, behavioural, developmental, mental health, and rehabilitative services.

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The Administrative Assistant will act as the first point of contact for clients, and the community at large in the performance of reception and administrative responsibilities as a member of the central administration team. They will provide administrative and clerical services to support central administration and facilitate effective communication in the workplace. The Administrative Assistant contributes to the overall efficiency and effectiveness of the Agency through effective communication and collaboration. They have strong time management, organization, multitasking, written and verbal communication skills. They act as a resource to team members, and back-up to other members of the Agency’s administrative support team.

**QUALIFICATIONS**:

- Two (2) year college diploma in office administration
- Minimum of two (2) years of related work experience
- Experience in providing administrative and clerical support
- Knowledge of Agency programs and resources available in the community an asset
- Strong software skills using the Microsoft Office suite (Word, Excel, PowerPoint, Teams, SharePoint, and Outlook)
- Strong customer service and interpersonal skills
- Great organizational skills and attention to detail with the ability to multitask
- Excellent time management and communication skills
- Demonstrated commitment to workplace health and safety, with a willingness to contribute and lead in the culture of safety and prevention of adverse health events for clients and their families/caregivers, colleagues, other community members and yourself
- Demonstrates professionalism in dealing with highly confidential information and situations
- Successful applicants will be required to provide:

- Proof of eligibility to work in Canada
- A valid Ontario driver’s license and use of a reliable motor vehicle; insurability on Agency vehicle insurance policy
- Clear Criminal Record Check including Vulnerable Sector Search

**APPLICATION PROCESS**:
Hands TheFamilyHelpNetwork.ca is an equal opportunity employer and we value the

importance of diversity, dignity and worth of every individual in the workplace. Hands offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Hands regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants but only those selected for an interview will be contacted.

Please forward your resume and cover letter, quoting competition #1933-25 to:
Human Resources Department

Hands TheFamilyHelpNetwork.ca

391 Oak Street East

North Bay, Ontario P1B 1A3
- ______________________________________________

**À NOTRE SUJET**:
Mains LeReseaudaideauxfamilles.ca est une organisation qui travaille avec l’objectif de créer un jour meilleur aujourd’hui et demain pour nos clients, familles et communautés. Nous nous engageons à améliorer les expériences de vie des familles, des enfants, des jeunes et des adultes ayant des problèmes de santé mentale ou une déficience intellectuelle, en leur fournissant de l’aide et du soutien pour faire face aux difficultés sociales, émotionnelles, comportementales, physiques et développementales, et pour les surmonter.

Notre équipe professionnelle aide plus de 11 000 personnes à North Bay, Nipissing, Muskoka, Parry Sound, Timmins et le nord de l’Ontario chaque année. Nous offrons un soutien clinique, de navigation et professionnel de qualité dans les domaines de l’autisme, du comportement, du développement, de la santé mentale et des services de réadaptation.

**RÉSUMÉ DES FONCTIONS**:
L’adjoint administratif agira comme premier point de contact pour les clients et la communauté en général, dans l’exécution des responsabilités de réception et d’administration en soutien aux programmes et aux sites.  Il fournira des services administratifs et de secrétariat pour soutenir les opérations du programme et du site et faciliter la communication efficace sur le lieu de travail.  L’adjoint administratif contribue à l’efficacité et à l’efficacité globales de son programme, de sa division et de son site grâce à une communication et une collaboration efficaces.  Il a de solides compétences en gestion du temps, en organisation,