Administrative Assistant/sales Associate

1 week ago

Nepean, Canada Doro Inc Full time

**About Us**:
Doro Inc. is a dynamic and innovative company that provides top-quality products and services in Evacuation chairs and retail security. Our team is passionate about excellence, and we are looking for a dedicated **Sales Administrative Assistant**to support our team and enhance operational efficiency.

**Key Responsibilities**:

- Assist our team with administrative duties, including preparing quotes and invoices using Quickbooks Online.
- Contact Logistics Carriers for freight quotes to give our customers the best rates.
- Maintain and update customer records in HubSpot CRM database.
- Coordinate Free Live Virtual Training depending on time zones, and follow-ups with clients.
- Process sales orders and track shipments to ensure timely delivery.
- Support the team in developing presentations, social media posts and sales materials.
- Assist in generating sales reports and performance metrics.
- Collaborate with other departments to ensure smooth order processing and customer satisfaction.
- Create data spreadsheets using Excel.
- Perform research for new customers, products, etc.
- Perform other administrative tasks as needed.

**Qualifications & Skills**:

- High school diploma or equivalent; Associate’s or Bachelor’s in Admin or Business Development degree is a plus.
- 1-3 years of experience in an administrative or sales support role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience with CRM software (Salesforce, HubSpot, or similar) is preferred.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize.
- Customer service-oriented with a problem-solving mindset.

**Benefits**:

- Competitive salary
- Commission after 3-month performance review
- Paid time off and holidays
- Friendly and supportive work environment

**How to Apply**:
Doro Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. However, we require our applicant to have native-sounding, clear and concise English when speaking with customers over the phone. Bilingual (English & French) is our preference. Other languages are an added bonus.

Pay: $20.00 per hour

Expected hours: 37 per week

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Paid time off

Flexible language requirement:

- English not required
- French not required

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Nepean, ON K2E 7J5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (required)
- Sales: 1 year (required)

**Language**:

- Mandarin (preferred)

Work Location: In person

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