Financial Supports Clerk

**Program**: WorkBC

**Location**:Burnaby - Brentwood

**Who we’re looking for**:
**Financial Supports Clerk**

Like WCG, you believe in the power of work to transform lives. As the Financial Supports Clerk you will be responsible for the general WorkBC Centre float account. This role provides Client funds for items such as gas cards, transportation, and food supports ensuring that the required receipt information is collected and uploaded on the Integrated Case Management (ICM) system. You will ensure Program Financial Supports are administrated in a manner consistent with Program policy, due diligence is exercised, and that effective risk mitigation policies and practices are in place.

**What you’ll do**:

- Ensure supports are provided as per Ministry policies and Client eligibility requirements
- Use Market Basket Measure guidelines, assessing the reasonableness of requests for Program Financial Supports
- Ensure that clients are receiving payments in accordance with the terms and conditions of agreements
- Collect evidence and other required documentation and upload into the primary information system used within the program (ICM)
- Ensure support funds are properly recorded within the ICM system and have been transmitted to the Ministry financial system (CFMS)
- Purchase and maintain an inventory of non-financial supports that may be provided to a Client, this includes retail coupons, gift cards, bus passes or vouchers
- All such items or services must be billed to the Ministry at the actual incurred cost paid, supported by an invoice, and proof of payment
- Collect evidence and other required documentation and upload into the primary information system used within the program (ICM)
- Ensure support funds are properly recorded within the ICM system and have been transmitted to the Ministry financial system (CFMS)

**What you bring**:

- Demonstrated experience in financial services preferred
- Team player with ability to work effectively with all types of people
- Good interpersonal skills coupled with strong verbal communication skills
- Excellent customer service skills, administrative and organizational skills; ability to prioritize and work independently
- Strong digital literacy skills including Microsoft Office Suite
- Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check
- Ability to work outside business hours, including evening shifts
- Flexibility and the ability to work in different locations in the Burnaby area, if required
- Bachelor’s degree in business administration, commerce, economics, or a related field, preferred
- Bookkeeping or accounting designation preferred

**What we offer**:

- Competitive salary
- Comprehensive and flexible health and dental benefits
- Ongoing learning and development opportunities
- Generous time off policy to encourage work/life balance
- A diverse and inclusive workplace with a track record of high employee engagement and teamwork

For complete job requirements, see the full Job Description here.

WCG is strengthened by diversity. We are_ _committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

WORKBB