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Clinic Team Lead

2 weeks ago

Toronto, Canada DriverCheck Inc. Full time

**Position**:Clinic Team Lead

**Hours**:Monday to Friday; 8:30am-5:00pm

**Type**:Full-Time, Permanent

**Location**:Mississauga Clinic

The primary focus of the Clinic Team Lead would be to work independently on various office administration duties, provide guidance to DriverCheck Clinic teams and assist with Technician/LPN duties when required. You will be responsible to work in conjunction with the Regional Manager and Clinic Supervisor.

**What we offer**:

- ** FAMILY** focused culture
- Excellent Training Program
- Supportive continuous learning environment
- Competitive Wage
- Competitive Group Benefit plan

**Primary duties and responsibilities**:

- Work in conjunction with Technical Coordinator to ensure the department operates efficiently and effectively on a daily basis
- Set a positive example for the employees
- Encourage an attitude that encompasses the company’s culture and values
- Ensure services are compliant with all applicable legislation
- Ensure best practices are followed across the department
- Utilize timecard program (i.e. ezLabor) to ensure accurate time cards for employees
- Conceptual thinker with exceptional analytical skills, able to identify challenges and develop a critical path to solve problems
- Results oriented, strive to achieve high levels of individual and organizational performance Conscientious, flexible and adaptable
- Mentor, motivate, train and supervise staff in a manner consistent with the company’s culture
- Perform monthly and yearly employee reviews
- Ensure all shifts are covered
- Arrange training of all positions
- Document all HR interactions

**Department Specific Functions**:

- Administration the clinic and onsite
- Ordering inventory and supplies
- Organize Vehicle Maintenance and Registration
- Organize and maintain paperwork flow and process, ensure weekly and monthly packages are sent to Head Office
- Ensure yearly calibration of equipment is completed
- Scheduling and Training as required
- Create and update on-site & clinics schedules
- Create and update Mobile schedules as required
- Create and update after-hours phone schedule for on-site & clinics
- Ensure applicable training is completed for all staff in clinic on on-site
- Act as a resource for on-site D&A Technicians
- Technician/LPN duties as required
- Drug and Alcohol Testing
- Audiometric and Spirometry Testing
- Customer service and relations as appropriate
- On-call responsibility on a rotating basis

**What you need to be successful in the role**:

- Minimum 2 years of leadership/supervisory experience preferred
- LPN/RN designation is considered an asset
- Demonstrate good organizational and leadership skills
- Excellent customer service and communication skills while maintaining quality
- Work independently and in a team environment
- Detail oriented and accurate
- Demonstrate excellent critical thinking, decision-making and problem-solving skills
- Ability to multi task in a fast paced environment with constantly changing priorities

If you want to work in an environment that is positive, challenging, and safe; where your contributions are valued, this role may be right for you.

DriverCheck is committed to creating an accessible environment for our employees and potential employees; we will attempt to make appropriate accommodations throughout the entire recruitment process. Accommodations are made upon request.