Care Team Clinical Leads

**Looking for more?**

**At VHA Home HealthCare, more is not just our commitment to clients, but to our incredible team of Staff.**

**In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.**

Founded in 1925, VHA is a not-for-profit, charitable organization made up of over 3,000 diverse professionals - nurses, personal support workers, rehab therapists, home support workers, extreme cleaners, and office support staff. Together, we provide high quality care, with great heart, to vulnerable populations in the communities we serve. This includes seniors, families, new parents, newborn babies, people with physical and mental disabilities, children with medically complex needs, and the terminally ill. We provide service 24 hours a day, seven days a week to clients in their homes, in schools, in retirement homes and other locations in the community.

**If you are a RPN or a RN looking for a next step in your career to make an impact by leading a Personal Support Team, this position is for you.**

**We are currently seeking**:
**Care Team Clinical Leads (CTCL)**

**Full-time Permanent positions**

**Personal Support Program - Toronto Central**

**Purpose of the position**:
Reporting to the Client Care and Operations Manager, the CTCL is a clinical leadership position who provides clinical support, education and training to PSWs within dedicated geographical teams. As a clinical lead, the CTCL will support high quality home support service to clients in the community setting that is compliant with VHA Home HealthCare policy, Ontario legislation and College of Nurses of Ontario (CNO) standards of best practice. This leadership role also involves teaching of PSWs with respect to evidence-based practice, including special functions and delegation as per CNO. The CTCL will promote a culture of interprofessional collaboration among the team and champion a holistic, client and family-centered approach to care.

The CTCL is strongly focused on in home visits (20-25 client visits per week). For every client admitted for personal support, you will conduct an assessment and jointly develop the Client Care Plan based on the client care needs and authorized service plus provide ongoing monitoring of the care plan and client safety. To ensure quality in-service provision, you have excellent assessment skills and understanding of population-based risk. The CTLS will be working closely with Home and Community Care Support Services and other members of the interprofessional team (PT and OT) as needed to ensure client and PSW safety at point of care. In this role, the CTCL will conduct and follow up on incident investigations as assigned by the Care Team Supervisor and Client Care & Operations Manager. The CTCL will participate in clinical focused committees and working groups, as well as liaise with Home and Community Care Support Services (HCCSS) Care Team. All activities are conducted within the policies, procedures, and standards of VHA.

**Key skills, experience and behaviors required for this position**:

- Training and qualifications as a Registered Practical Nurse (RPN) or Registered Nurse (RN) with CNO registration
- Member in good standing of the College of Nurses; membership in the appropriate professional association an asset
- Minimum of 2-3 years of experience in community health preferred
- Demonstrated efforts to continuously develop and upgrade clinical skills
- Demonstrated ability to assess client needs and formulate care plans for clients
- Demonstrated ability to write clear and concise reports
- Superior interpersonal, verbal, and written communication skills
- Organization and self-management skills
- Demonstrated ability to work independently and as a member of a collaborative leadership team
- Demonstrated ability to problem solve effectively
- Knowledge of the social determinants of health and population health (seniors, paediatric, mental health and addictions, LGBTQ+, Indigenous)
- Knowledge of the Occupational Health and Safety Act, relevant government legislation including Employment Standards Act and the Ontario Human Rights Code
- Computer and technical skills required
- Familiarity with GoldCare client management program an asset
- Demonstrated ability to monitor and achieve personal objectives and organizational performance targets
- Demonstrated commitment to client and family centered care, cultural sensitivity, and diversity
- Excellent communication and interpersonal skills
- A valid Driver’s License and access to a vehicle are required
- Use of proper biomechanics and successful completion of the Physical Readiness Test to ensure safe work practices are followed, including mobility, transfers, bending, lifting, pushing and pulling
- A proven track record of effectively resolving complaints and disputes
- Demonstrated efforts to continually develop and upgrade your skills
- Ability to converse in a second lang